Hospitality Resume Examples

ATS-friendly hospitality resume examples across several fields. Built to show off your customer service skills and industry experience. Browse them by categories, find an example that matches your job title, and use it as inspiration. Or use the search bar below for easier navigation.

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Culinary Arts

Culinary arts focus on the preparation, cooking, and presentation of food. This typically involves roles in restaurants, hotels, and other food service establishments.

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Event Management

Event management is all about planning, organizing, and overseeing events such as weddings, conferences, and corporate gatherings. This is where you’ll ensure everything runs smoothly from start to finish.

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Front Office

The front office sector is responsible for ensuring a pleasant guest experience. You’ll be providing guest services and managing reservations in hotels, resorts, and other lodging facilities.

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Food and Beverage Management

Food and beverage management oversees the operations of dining establishments. You’ll play a key part in delivering excellent service, quality control, and profitability.

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Housekeeping

Housekeeping is where you’ll uphold the cleanliness and maintenance standards of hotels and other accommodation facilities.

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Hotel Management

Hotel management encompasses the overall operations and administration of hotels. You must ensure a high level of service, guest satisfaction, and operational efficiency.

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Recreation and Entertainment

Recreation and entertainment provide leisure activities and programs for guests. The purpose is to enhance the overall guest experience and satisfaction during their stay.

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Travel and Tourism

Travel and tourism focuses on providing travel-related services. This includes tour operations, travel planning, and guiding visitors, as well as the operations and management of transportation services.

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Content-focused formatting

Use an ATS-Optimized Hospitality Resume Template

Our ATS hospitality resume templates are made for you to put your customer service skills and industry experience to the spotlight.

Standard

Ultimate readability and well-organized layout. Highlights what matters the most. A safe pick for all jobs across all industries.

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Simple

Negative space gives readers breathing room and guides their eyes to where you want them to go. Simplicity = sophistication.

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Basic

A design familiar for recruiters and hiring managers. Good for corporate positions where you’ll need to paint within the lines.

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Minimalist

Maximizes page space for dense information. Ideal for seasoned professionals with a lot to say in a limited area.

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Common Hospitality Job Responsibilities

The specific responsibilities will vary depending on the particular hospitality role and the type of establishment you’re applying for.

Provide exceptional customer service. This applies to all hospitality roles and involves ensuring guests have a positive and memorable experience.
Greet guests and ensuring a warm welcome.
Handle guest inquiries and requests in a professional and timely manner.
Check guests in and out efficiently and accurately.
Maintain a clean, safe, and comfortable environment for guests. This may involve cleaning rooms, public areas, or setting up tables.
Take guest reservations by phone, email, or online booking systems.
Process guest payments securely and accurately.
Upsell additional services or amenities.
Follow all departmental and company safety and security protocols.
Work effectively as part of a team to ensure smooth operations.
May operate various equipment specific to the role.
Present food and beverage menus to guests and answer questions.
Take food and beverage orders and ensure accurate preparation and delivery.
Replenish buffets, drinks, or other supplies.
Prepare rooms for guests according to hotel standards.

Hospitality Resume Skills

Emphasize your customer service abilities, attention to detail, and multitasking skills to impress potential employers.

Hard skills

Beverage service
Cash handling
Computer skills
Inventory control
Housekeeping
Language proficiency
Microsoft Office Suite
POS sales systems
Reservation systems
Safety and security procedures
Sanitation and hygiene

Soft skills

Attention to detail
Building relationships
Communication
Conflict resolution
Customer service
Empathy
Flexibility
Initiative
Optimism
Organization
Presentation
Teamwork

Examples of Hospitality Resume Achievements

Improving customer satisfaction: showcase how your efforts led to a better guest experience.
Exceeding sales targets: highlight how you played a role in surpassing sales goals.
Developing strong relationships with guests: mention how you built rapport with guests and even contributed towards repeat business.
Resolving guest complaints: share how you addressed a guest concern or complaint effectively.
Receiving positive reviews: mention awards or recognition you received for carrying out your role to a high standard.
Improving departmental efficiency: showcase how you streamlined processes in your role.
Reducing inventory waste: specify your contributions toward minimizing waste.
Handling a high-volume event: describe how you managed to get through a busy event or rush period.
Perfect safety record: emphasize your commitment to safety protocols.
Mentoring new staff members: share how you helped othert team members learn the ropes.

Best Action Verbs for Hospitality Resumes

Accommodated
Anticipated
Boosted
Coordinated
Cultivated
De-escalated
Delivered
Exceeded
Handled
Implemented
Maintained
Presented
Prepared
Processed
Resolved
Sold
Streamlined
Upheld
Upsold
Welcomed

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Frequently Asked Questions

Everything you need to know about using Rezi's Templates and Resume Builder.

What to write about in a resume for hospitality jobs?

Focus on customer service and interpersonal skills. Showcase relevant experience and your ability to handle high-pressure environments. Double down on positions where you were responsible for managing guest relations, coordinating events, and supervising staff. Include specific achievements and business outcomes related to customer service, such as improving customer satisfaction scores, team efficiency, sales revenue, and receiving positive reviews.

What’s the best format when writing a resume for a hospitality job?

The reverse-chronological format is best for a hospitality resume. List your most recent job position first and continue backwards. This immediately clarifies your most relevant experience. The standard for almost all employers is to check whether candidates have a work history that matches the job description. With a reverse chronological resume, it’s easy for employers to see how you’re qualified for the role. After all, this format emphasizes your career timeline and progression.

What are examples of hospitality work experience?

Examples of hospitality work experience include roles such as hotel manager, front desk clerk, concierge, event coordinator, restaurant server, and housekeeping supervisor. Relevant job positions also include those revolving around customer service and retail.

What is a good objective for a hospitality resume?

A good objective highlights your customer service skills, industry knowledge, and passion. For example: "Dedicated hospitality professional with exceptional customer service skills and a passion for creating memorable guest experiences. Seeking to leverage my expertise in guest relations and team coordination to contribute to the success of [Company Name]."

How do I tailor my resume for a hospitality job description?

Carefully review the job description to find resume keywords. (Another alternative is to use a resume keyword scanner to find all keywords from a hospitality job description for you.) Then, add these keywords throughout your resume contextually. You can also drop the company’s name in your summary section to make it clear that your resume is specifically for them.

Build a Hospitality Resume Today

Boost your career prospects with an ATS-optimized Hospitality resume. Get started now for free!

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