Description

We are looking for a Bank Teller to provide excellent customer service and accurately facilitate customer transactions. The Bank Teller will be responsible for handling customer deposits, withdrawals, loan payments and other transactions in a timely, efficient and accurate manner.  The successful candidate will also ensure customer inquiries and complaints are handled in a professional manner. To be successful in this role, you should have extensive knowledge of Mortgages, Investments, Deposits and Withdrawals as well as a strong customer service background. Ultimately, you will ensure that customer transactions are completed accurately and customers leave the bank satisfied.

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Responsibilities

• As a Bank Teller at Rezi, responsible for providing exceptional customer service to all customers who enter the bank

• Perform transactions such as deposits, withdrawals, check cashing, loan payments, and other services

• Balance cash drawers and maintain accurate transaction records

• Answer questions and provide information concerning banking services

• Explain and promote banking products and services to customers

• Process new accounts and credit card applications

• Identify customer needs and provide appropriate referrals

• Monitor and report suspicious activity

• Maintain a safe and secure environment for customers and staff

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Requirements

• Previous experience in banking, customer service, sales, or retail

• Excellent customer service and communication skills

• Knowledge of basic accounting procedures

• Ability to learn and use a variety of computer applications

• Ability to accurately handle cash

• Ability to work independently and as part of a team

• Attention to detail and accuracy

• Ability to work under pressure and meet deadlines

• Ability to maintain confidentiality

• Ability to handle multiple tasks simultaneously

• Ability to lift up to 25 pounds

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Description

We are looking for an experienced Bank Teller to join our team! As a Bank Teller you will be responsible for providing excellent customer service, managing deposits and withdrawals, and helping customers with more complex transactions such as Mortagages, Investments, and other services. The successful Bank Teller will be knowledgeable about bank products and services, and be able to provide customers with accurate information and advice. You should be able to effectively manage customer inquiries and complaints, as well as provide accurate account information. You should also be able to identify opportunities for cross-selling bank products and services. Ultimately, you will ensure customer satisfaction and contribute to the overall success of the bank.

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Responsibilities

• As a Bank Teller at Rezi, responsible for providing excellent customer service to bank customers and assisting them with their financial transactions

• Process customer transactions such as deposits, withdrawals, check cashing, loan payments, and other transactions accurately and in a timely manner

• Ensure compliance with banking regulations and policies

• Cross-sell bank products and services to customers to increase customer satisfaction and generate additional revenue

• Balance cash drawer on a daily basis and reconcile any discrepancies

• Identify opportunities to increase customer satisfaction and improve operational efficiency

• Monitor customer accounts for any suspicious activity and report any potential fraud to the appropriate personnel

• Provide support to the branch manager and other staff members as needed

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Requirements

• At least one year of prior banking experience

• Proven customer service skills with a focus on accuracy and speed

• Knowledge of banking regulations and procedures

• Ability to work with minimal supervision

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment

• Experienced in using computers and banking software

• Ability to count money quickly and accurately

• Ability to handle customer complaints in a professional and courteous manner

• Ability to identify and prevent potential fraud and money laundering activities

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