General Manager

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General Manager Resume

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Charles Bloomberg
Seattle, USA
(621) 799-5548
Experienced General Manager with proven expertise in driving operational excellence, leading cross-functional teams, and delivering sustained revenue growth. Adept in strategic planning, performance optimization, and resource management to achieve organizational objectives.
General Manager | Company A
January 2021 — Present, Seattle, USA
• Directed a team of 150+ employees, achieving a 20% increase in overall productivity within the first year by implementing lean management principles and continuous improvement initiatives.
• Spearheaded the launch of three new product lines, which contributed to a 35% increase in annual revenue, successfully managing every aspect from market research to final rollout.
• Developed comprehensive inventory management system, reducing stockouts by 40% and improving order fulfillment times by 25%, utilizing advanced ERP software.
• Negotiated contracts with 15+ suppliers, achieving a 10% reduction in material costs and fostering long-term supplier relationships which ensured consistent supply chain reliability.
• Provided strategic guidance on budgeting and financial planning, resulting in a 15% reduction in operational costs by optimizing resource allocation and streamlining processes.
General Manager | Company B
June 2015 — December 2020, Seattle, USA
• Managed daily operations of 50+ retail stores, generating over $50 million in annual revenue and driving a 10% year-over-year growth rate.
• Led a cross-functional team of 200+ employees, focusing on enhancing customer experience and increasing customer retention by 22% through targeted training programs and community engagement.
• Implemented a data-driven approach to inventory management, reducing waste by 18% and improving profit margins by 12% through better demand forecasting and stock control.
• Drove corporate strategy initiatives, including store expansions and new market entries, resulting in a 15% increase in market share over three years.
Assistant General Manager | Company C
March 2012 — May 2015, Portland, USA
• Supported the General Manager in overseeing operations of 12 retail locations, contributing to a 25% boost in regional sales through targeted marketing campaigns and improved store layouts.
• Coordinated staff scheduling, training, and performance evaluations, enhancing employee effectiveness and achieving a 90% staff retention rate.
• Analyzed sales data and customer feedback, implementing changes that increased customer satisfaction scores by 15% and drove repeat business.
Operations Manager | Company D
January 2008 — February 2012, Spokane, USA
• Successfully managed store operations, achieving a 20% increase in annual sales through creative merchandising and promotional strategies.
• Developed and implemented standard operating procedures (SOPs) which improved operational efficiency by 30% and reduced employee error rates.
• Oversaw inventory control, reducing shrinkage by 12% through stringent audit processes and implementation of advanced inventory tracking systems.
Bachelor of Business Administration | University of Washington
Expert-Level Skills
Operations Management, Strategic Planning, Financial Analysis, Supply Chain Management, Team Leadership, Lean Management, Contract Negotiation, Customer Relationship Management, Inventory Management, Process Optimization, Performance Improvement, Employee Training and Development, Budgeting, Resource Allocation, Effective Communication, Problem-Solving, Decision-Making
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