Sales Operations Manager Resume
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Charles Bloomberg
PROFESSIONAL SUMMARY
Experienced Sales Operations Manager with a proven track record in driving revenue growth and operational efficiency through data-driven strategies and team leadership.
PROFESSIONAL Experience
Sales Operations Manager | Company A
January 2021 — Present, San Diego, USA
• Increased sales productivity by 20% through implementation of new CRM tools and sales forecasting methods, enhancing team efficiency.
• Managed a team of 15 sales operations specialists, providing strategic guidance and performance metrics to surpass quarterly sales targets by 25%.
• Spearheaded adoption of Salesforce, optimizing sales processes and reducing manual reporting by 50%, directly leading to a 15% increase in revenue.
• Developed and deployed data analytics dashboards using Tableau to track sales performance, resulting in a 30% improvement in decision-making speed.
• Collaborated with product and marketing teams to create sales enablement materials, increasing product adoption rate by 10% within six months.
• Managed a team of 15 sales operations specialists, providing strategic guidance and performance metrics to surpass quarterly sales targets by 25%.
• Spearheaded adoption of Salesforce, optimizing sales processes and reducing manual reporting by 50%, directly leading to a 15% increase in revenue.
• Developed and deployed data analytics dashboards using Tableau to track sales performance, resulting in a 30% improvement in decision-making speed.
• Collaborated with product and marketing teams to create sales enablement materials, increasing product adoption rate by 10% within six months.
Assistant Sales Operations Manager | Company B
June 2017 — December 2020, Austin, USA
• Assisted in streamlining the sales process, which led to a 15% reduction in the sales cycle duration over a year.
• Implemented training programs for a 25-member sales team on CRM best practices, resulting in a 20% improvement in data accuracy.
• Managed sales pipeline and conducted weekly performance reviews, tracking KPIs and achieving a 95% accuracy in sales forecasting.
• Identified key sales metrics and provided actionable insights to senior management, contributing to a 12% growth in annual revenue.
• Implemented training programs for a 25-member sales team on CRM best practices, resulting in a 20% improvement in data accuracy.
• Managed sales pipeline and conducted weekly performance reviews, tracking KPIs and achieving a 95% accuracy in sales forecasting.
• Identified key sales metrics and provided actionable insights to senior management, contributing to a 12% growth in annual revenue.
Sales Analyst | Company C
August 2014 — May 2017, Phoenix, USA
• Analyzed sales data to identify trends and business opportunities, increasing lead generation effectiveness by 18%.
• Created comprehensive sales reports and presented findings to senior management, facilitating data-driven strategy adjustments.
• Implemented sales process improvements that boosted conversion rates by 10%, streamlining operations and enhancing efficiency.
• Created comprehensive sales reports and presented findings to senior management, facilitating data-driven strategy adjustments.
• Implemented sales process improvements that boosted conversion rates by 10%, streamlining operations and enhancing efficiency.
Sales Coordinator | Company D
June 2012 — July 2014, Denver, USA
• Coordinated sales team efforts, leading to a 15% increase in client acquisition through efficient scheduling and follow-ups.
• Provided administrative support to sales managers, improving team productivity by 10% through effective calendar management.
• Managed sales documentation and communication, which resulted in a 50% faster turnaround time for client proposals and contracts.
• Provided administrative support to sales managers, improving team productivity by 10% through effective calendar management.
• Managed sales documentation and communication, which resulted in a 50% faster turnaround time for client proposals and contracts.
Education
Bachelor of Science in Business Administration | University of California, San Diego
June 2012
Expert-Level Skills
Sales Strategy, CRM Systems, Salesforce, Data Analytics, Tableau, Sales Forecasting, Team Management, Sales Enablement, KPI Tracking, Business Intelligence, Process Improvement, Customer Relationship Management, Analytical Thinking, Leadership
