Telemarketer

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Telemarketer Resume

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Charles Bloomberg
Miami, USA
charlesbloomberg@gmail.com
(621) 799-5548
in/cbloomberg
PROFESSIONAL SUMMARY
Result-driven Telemarketer with 5+ years of experience in sales, client relations, and lead generation. Proven track record of meeting and exceeding targets through effective communication and sales techniques.
PROFESSIONAL Experience
Senior Telemarketer | Company A
May 2020 — Present, Miami, USA
• Achieved 120% of monthly sales targets for 18 consecutive months by implementing strategic call scripts and objection handling techniques.
• Developed and maintained a client database of over 2,000 contacts, resulting in a 30% increase in repeat customers.
• Trained and mentored a team of 10 junior telemarketers, leading to a 25% boost in team performance metrics.
• Spearheaded a pilot project to integrate CRM software, which improved lead tracking efficiency by 40%.
• Conducted market research and targeted campaigns, generating a 15% increase in qualified leads.
Telemarketer | Company B
February 2018 — April 2020, Dallas, USA
• Consistently exceeded sales quotas by 20% through effective cold calling and relationship-building.
• Managed outbound call volume of over 100 calls per day, ensuring high engagement and conversion rates.
• Utilized CRM and sales software to analyze data and refine call strategies, leading to a 10% improvement in sales efficiency.
• Collaborated with the marketing team to develop personalized call scripts, enhancing customer interactions and satisfaction.
Lead Generation Specialist | Company C
January 2016 — January 2018, Charlotte, USA
• Generated over 500 qualified leads per month through targeted outbound campaigns and follow-up strategies.
• Implemented a lead scoring system that increased the alignment between sales and marketing teams, resulting in a 20% boost in conversion rates.
• Tracked and reported campaign performance metrics, providing actionable insights to optimize future efforts.
Telemarketing Associate | Company D
June 2014 — December 2015, Chicago, USA
• Contributed to a 15% increase in monthly sales through effective telemarketing techniques.
• Executed daily call plans and scripts, resulting in high client engagement and lead qualification.
• Maintained accurate records of customer interactions in the CRM, ensuring data integrity and follow-up consistency.
Education
Bachelor of Business Administration | University of Miami
May 2014
Expert-Level Skills
Sales Techniques, Cold Calling, CRM Software, Data Analysis, Lead Generation, Customer Relationship Management, Team Training, Market Research, Communication Skills, Time Management
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