Customer Support Specialists are responsible for handling customer inquiries or requests by phone, email, or online chat. Strong sample cover letters for Customer Support Specialists highlight duties like identifying and solving customer issues, escalating issues to the appropriate department, resolving complaints, and upselling products and services. cover letters for Customer Support Specialists usually focus on qualifications like excellent communication and customer service skills, attention to detail, and the ability to multitask. Most Customer Support Specialists hold at least a high school diploma.
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