The best retail cover letter samples address duties like greeting customers, displaying merchandise, handling sales transactions, and providing product information on a wide range of retail products. The best cover letters emphasize customer service skills, initiative, and organization. It’s also important to highlight technical skills, like proficiency with cash registers, customer service software, Microsoft Office, and inventory management software. Most retail sales associates have a high school diploma, and a background in customer service, retail, or sales is a plus. Some positions may require state certification or a specific license.
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