New York City, New York
March 1, 2021
Ms. Helena Chang
I’m writing to you regarding [COMPANY NAME]’s Front Desk opening, which I discovered on 242Jobs.com earlier this week. I’ve been working as a Front Desk Clerk at Old South Inn for more than 3 years now, and during that time, I’ve maintained a 95% customer satisfaction rating. I’m applying to [COMPANY NAME] because I’m ready to take the next step in my career, and hope to leverage my years of relevant experience with Old South Inn and apply them as your new front desk manager.
My core duties at Old South Inn included greeting and registering customers in a 200+ room hotel, as well as memorizing faces, offering personalized service, and balancing between $5,000 and $10,000 in cash every day. I also took reservations over the phone, by email, through AirBnB, and in person, and worked diligently to avoid any instances of overbooking. And most important for the front desk manager position, I trained two new employees in daily front desk duties — including reservations, guest services, and the use of Toast POS software.
This professional experience has allowed me to improve my leadership skills, learn the ins and outs of front desk hospitality work, create an easy, comfortable rapport with guests, and prepare for a future in management. I believe my skill-set will benefit [COMPANY NAME], which I understand is looking for an organized, confident manager with adept communication skills.
I fully believe that I can fulfill the requirements for the manager role at [COMPANY NAME]. I’m looking forward to discussing the position and my qualifications with you in more detail soon. You may contact me at (123) 456 7890, or by email at email@example.com. If I haven’t heard from you in one week, I’ll reach out again in hopes of learning more about the opportunity. Thank you for your time and consideration.