Barista

Job Descriptions

A barista plays a key role in creating a positive and welcoming atmosphere at a cafe or coffee shop, and can directly impact customer satisfaction and loyalty. A great barista can prepare delicious and creative drinks, provide excellent customer service, and drive sales. It's essential to have a clear, well-written job description to attract the best candidates to the position.

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Barista

December 15, 2022

Description

We are looking for an experienced Barista to join our team at Rezi. As a Barista, you will be responsible for providing exceptional customer service and preparing beverages for our customers. To be successful in this role, you should have excellent knowledge of coffee, customer service experience and cash management skills. Your main duties will include taking orders, preparing beverages and providing excellent customer service. You should also be able to upsell drinks and snacks to our customers and handle payments accurately. Additionally, you should keep the workspace clean and organized and ensure that all safety standards are met. Ultimately, you will ensure that all customers leave Rezi with a positive experience and are happy with the beverages they purchase.

Responsibilities

• As a Barista at Rezi, responsible for providing customers with excellent service by preparing and serving quality coffee and other hot and cold beverages

• Interact with customers to take orders, answer questions and make recommendations

• Prepare and serve coffee and other hot and cold beverages according to customer specifications

• Follow recipes and make adjustments to coffee drinks to meet customers’ requests

• Ensure all coffee drinks meet quality and consistency standards

• Clean and maintain work areas, equipment, utensils and cups

• Stock and restock supplies, such as coffee beans, cups, and other beverage ingredients

• Follow all health and safety guidelines

• Monitor inventories and order new supplies when necessary

Requirements

• 1+ years of experience in making coffee, tea, and other beverages in a customer service setting.

• Ability to work independently and as part of a team.

• Knowledge of coffee and tea brewing techniques and equipment.

• Ability to operate a variety of coffee-making appliances and equipment.

• Excellent customer service and communication skills.

• Knowledge of safe food handling procedures and sanitation standards.

• Ability to work in a fast-paced environment.

• Ability to follow recipes accurately.

• Ability to stand for long periods of time and lift up to 25 lbs.

• Ability to help maintain a clean and organized work environment.

Skills

Coffee Knowledge
Customer Service
Cash Management

Barista

December 15, 2022

Description

We are looking for an experienced Barista to join our team at Rezi. The ideal candidate should have excellent coffee knowledge, outstanding customer service skills and cash management experience. As a Barista, you will be responsible for preparing and serving a variety of coffee drinks, including cappuccinos, lattes, macchiatos and more, while adhering to the highest standards of quality and customer service. You will also be responsible for taking orders, accepting payments, managing cash and providing customers with information about our products. To be successful in this role, you should have excellent knowledge of coffee and coffee-making techniques, as well as outstanding customer service skills. You should also be able to manage cash, count money and make accurate change. Ultimately, you will ensure customer satisfaction and uphold the highest standards of quality and service.

Responsibilities

• As a Barista at Rezi, responsible for providing excellent customer service and creating a warm and welcoming atmosphere for customers

• Prepare and serve coffee, tea, and other beverages to customers

• Receive and process customer orders in a timely manner

• Ensure accuracy in order taking and meeting customer expectations

• Maintain a clean and organized workspace

• Operate and maintain coffee machines, blenders, and other equipment

• Monitor inventory and restock coffee beans, syrups, and other supplies

• Adhere to all safety and sanitation regulations

• Educate customers on brewing techniques, flavor profiles, and other coffee related topics

Requirements

• Experience working as a barista at a coffee shop or café.

• Ability to create a variety of coffees, teas, and other specialty drinks.

• Ability to accurately take and fulfill customer orders.

• Knowledge of proper food handling and safety procedures.

• Knowledge of operating coffee machines and other equipment.

• Ability to multitask and work in a fast-paced environment.

• Ability to maintain a clean and organized workspace.

• Excellent customer service and interpersonal skills.

• Ability to follow instructions and work well with a team.

Skills

Coffee Knowledge
Customer Service
Cash Management
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