Job Descriptions

An organized and professional receptionist is the face of any business, as they are often the first point of contact for customers and clients. A well-written job description for the position of a receptionist can attract top candidates and help improve the bottom line of the business by providing excellent customer service and support.

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December 14, 2022


We are looking for an organized, detail-oriented Receptionist to join our team. The Receptionist will be responsible for greeting visitors and providing exceptional customer service. He/she will be in charge of answering incoming calls, providing basic information about the company, and directing calls to the appropriate personnel. The Receptionist will also be responsible for handling administrative tasks, such as filing paperwork, data entry, and scheduling meetings. To be successful in this role, the candidate must have excellent communication and interpersonal skills, as well as experience with Microsoft Office and basic administrative tasks. Data entry skills are also essential. Ultimately, the Receptionist will ensure the front desk runs smoothly and efficiently.


• As a receptionist at Rezi, be responsible for providing a professional and friendly welcome to all visitors, clients and other guests

• Answer incoming calls in a timely and professional manner, as well as direct calls to appropriate personnel

• Maintain accurate visitor logs, ensuring that all visitors are signed in and out in a timely and efficient manner

• Ensure that all visitors and guests are provided with visitor badges and any other necessary security protocols

• Monitor and manage the reception area, ensuring that it is organized and clean at all times

• Provide administrative support to the office, including typing, filing, and photocopying

• Manage mail, packages, and deliveries for the office, including sorting, distributing, and sending out mail

• Assist with other administrative tasks as needed


• 1-2 years of experience in a receptionist or customer service role

• Ability to professionally and effectively communicate via phone, email, and in-person

• Proven customer service skills, with the ability to handle difficult customer service issues in a calm and professional manner

• Knowledge of general office procedures, including filing, data entry, and word processing

• Excellent organizational and multitasking skills

• Ability to work in a fast-paced environment and take initiative

• Proficiency with Microsoft Office Suite, including Outlook, Word, and Excel

• Ability to maintain confidentiality of sensitive information


Microsoft Office
Data Entry


December 14, 2022


We are looking for a Receptionist to provide administrative support to our team and welcome visitors by greeting them in person or on the telephone. The Receptionist's responsibilities include answering incoming calls, managing the reception area, directing visitors, and providing general administrative assistance. To be successful in this role, you should have excellent communication and organizational skills, as well as experience with Microsoft Office and other administrative tasks. You should be able to prioritize tasks and handle data entry with accuracy and speed. Ultimately, you will ensure the efficient day-to-day operation of our office and contribute to the overall success of the organization.


• As a receptionist at Rezi, responsible for answering the main phone line and redirecting calls to the appropriate party

• Greet visitors and assist them with any inquiries they may have

• Maintain a professional reception area and ensure that it is kept neat and tidy at all times

• Assist with administrative tasks such as filing, faxing, photocopying, and data entry

• Manage the reception calendar and schedule appointments as requested

• Ensure all incoming and outgoing mail is sorted and distributed appropriately

• Keep an accurate log of visitors and ensure that all visitors are signed in and out

• Monitor office supplies and order new supplies as needed

• Assist with other tasks as requested by management


• 1+ year of experience in a receptionist role.

• Ability to multi-task, prioritize and manage multiple projects at once.

• Exceptional customer service and interpersonal skills.

• Proficiency in Microsoft Office, Google Suite and other relevant software.

• Excellent communication and organizational skills.

• Ability to work in a fast-paced environment and to adapt to changing priorities quickly.

• Ability to maintain a professional demeanor in all situations.

• High level of attention to detail and accuracy.

• Ability to remain calm under pressure.

• Ability to work with a diverse range of people.


Microsoft Office
Data Entry
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