Freelance Technical Writer Resume
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Charles Bloomberg
PROFESSIONAL SUMMARY
Accomplished Freelance Technical Writer with extensive experience drafting detailed documentation, user manuals, and white papers. Skilled at transforming complex topics into easy-to-understand content for diverse audiences.
PROFESSIONAL Experience
Freelance Technical Writer | Company A
January 2020 — Present, Austin, USA
• Produced over 150 technical documentation projects for clients across technology, finance, and healthcare industries, ensuring conciseness and clarity.
• Developed user-friendly guides for diverse software applications, increasing end-user satisfaction by 30% based on feedback surveys.
• Collaborated with 12 cross-functional teams on white paper projects, resulting in a 25% boost in client engagement metrics.
• Optimized existing technical content for SEO, increasing organic web traffic by 40% over a 6-month period.
• Engineered a proprietary template for technical document consistency, reducing drafting time by 20% per project.
• Developed user-friendly guides for diverse software applications, increasing end-user satisfaction by 30% based on feedback surveys.
• Collaborated with 12 cross-functional teams on white paper projects, resulting in a 25% boost in client engagement metrics.
• Optimized existing technical content for SEO, increasing organic web traffic by 40% over a 6-month period.
• Engineered a proprietary template for technical document consistency, reducing drafting time by 20% per project.
Technical Writer | Company B
March 2017 — December 2019, Armonk, USA
• Created comprehensive documentation sets for three major software product releases, resulting in enhanced product usability.
• Wrote, edited, and managed over 200 pages of technical content monthly, maintaining an error rate of less than 1%.
• Led training workshops to disseminate documentation practices, improving team efficiency by 15%.
• Implemented a documentation feedback system, which led to incremental content improvements recognized by the CTO.
• Wrote, edited, and managed over 200 pages of technical content monthly, maintaining an error rate of less than 1%.
• Led training workshops to disseminate documentation practices, improving team efficiency by 15%.
• Implemented a documentation feedback system, which led to incremental content improvements recognized by the CTO.
Junior Technical Writer | Company C
June 2014 — February 2017, San Francisco, USA
• Assisted in writing and editing technical documents for diverse technology clients, contributing to increased client sales by 10%.
• Maintained document libraries using SharePoint, ensuring compliance with quality standards.
• Improved document revision turnaround time by 25% through the introduction of structured templates.
• Maintained document libraries using SharePoint, ensuring compliance with quality standards.
• Improved document revision turnaround time by 25% through the introduction of structured templates.
Technical Writing Intern | Company D
January 2013 — May 2014, Phoenix, USA
• Researched and drafted first-drafts for technical manuals, contributing to project delivery timelines.
• Collaborated with engineers to verify the accuracy of technical content, maintaining high fidelity in documentation.
• Designed infographic-style documentation that visually represented complex data sets, enhancing understanding by 50%.
• Collaborated with engineers to verify the accuracy of technical content, maintaining high fidelity in documentation.
• Designed infographic-style documentation that visually represented complex data sets, enhancing understanding by 50%.
Education
Bachelor of Arts in Communication | University of Southern California
December 2012
Expert-Level Skills
Technical Writing, Documentation, Content Development, User Guides, White Papers, SEO Optimization, Cross-Functional Collaboration, Technical Editing, Template Creation, Communication, Teamwork, Attention to Detail