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Inside Sales Associate Resume

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Charles Bloomberg

Boston, USA

charlesbloomberg@gmail.com

(621) 799-5548

in/cbloomberg

PROFESSIONAL SUMMARY

Dynamic Inside Sales Associate with over 5 years of experience driving revenue growth and building strong customer relationships. Proficient in CRM software with a proven track record of exceeding sales targets.

PROFESSIONAL Experience

Inside Sales Associate | Company A

July 2020 — Present, Boston, USA

• Consistently surpassed monthly sales quotas by an average of 25% through targeted outreach, follow-up, and strategic negotiation.
• Utilized Salesforce CRM to manage a pipeline of over 300 accounts, ensuring accurate and timely updates to improve forecast reliability.
• Conducted 50+ outbound calls daily to prospective clients, converting 30% of leads into sales opportunities, thereby contributing $1.2 million in annual revenue.
• Developed and maintained strong relationships with 200+ existing clients, achieving a 15% increase in repeat business through exceptional customer service and personalized communication.
• Collaborated with the marketing team to refine lead generation strategies, achieving a 20% improvement in lead quality and increasing overall conversion rates.

Inside Sales Representative | Company B

May 2017 — June 2020, Boston, USA

• Augmented annual sales by 30% through the execution of inbound and outbound sales tactics, resulting in $950,000 in revenue.
• Implemented CRM best practices that improved data accuracy and enhanced the efficiency of the sales cycle, reducing the average deal closing time by 15%
• Facilitated product demonstrations and webinars for over 100 potential clients, achieving a 50% conversion rate from demo to sale.
• Structured and managed a high-performing sales team of 6 associates, leading regular training sessions on sales techniques, product knowledge, and CRM usage, resulting in a collective 25% enhancement in team productivity.

Sales Coordinator | Company C

January 2015 — April 2017, Chicago, USA

• Engineered and streamlined the sales process that accelerated lead validation by 20%, allowing the team to focus on high-value prospects.
• Directed a comprehensive CRM migration project, ensuring zero downtime and improved user adoption rates within the first month post-implementation.
• Processed and tracked sales orders, handling an average of 400 transactions monthly with a 98% accuracy rate, leading to improved customer satisfaction.

Sales Assistant | Company D

June 2013 — December 2014, Austin, USA

• Conducted market research and competitive analysis to inform sales strategies, resulting in a 15% increase in market share.
• Assisted in the development of sales presentations and proposals, contributing to a 25% growth in new client acquisitions.
• Managed client communications and maintained CRM database, ensuring data accuracy and fostering effective follow-up procedures.

Education

Bachelor of Business Administration | University of Texas at Austin

May 2013

Expert-Level Skills

Salesforce CRM, HubSpot CRM, sales strategy, lead generation, customer relationship management, market research, data analysis, account management, team collaboration, communication

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