Office Clerk

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Office Clerk Resume

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Charles Bloomberg
Albuquerque, USA
(621) 799-5548
Detail-oriented Office Clerk with comprehensive experience in administrative support, file management, and customer service within fast-paced business environments.
Office Clerk | Company A
January 2020 — Present, Albuquerque, USA
• Streamlined document management system, reducing retrieval time by 30% through the implementation of a digital filing system using DocuWare.
• Processed over 200 invoices weekly with 98% accuracy using QuickBooks, ensuring timely payment and record keeping.
• Coordinated schedules and arranged meetings for a team of 15 employees, utilizing Microsoft Outlook to maintain organization.
• Enhanced customer service by efficiently handling an average of 50 calls per day and resolving concerns within 5 minutes per interaction.
• Compiled and maintained accurate data records in Excel, improving reporting accuracy by 25% for quarterly audits.
Administrative Assistant | Company B
June 2017 — December 2019, Albuquerque, USA
• Designed and launched an office supply inventory system that reduced costs by 20% using Microsoft Access.
• Managed travel arrangements for senior executives, booking over 50 trips annually, and achieving a client satisfaction rate of 95%.
• Created and disseminated weekly internal newsletters to 100+ employees, fostering improved internal communication.
• Oversaw the onboarding process for new hires, conducting orientations and ensuring all necessary documentation was completed accurately.
Office Assistant | Company C
August 2015 — May 2017, Santa Fe, USA
• Assisted in the preparation of financial reports by collecting and formatting data in Excel, leading to a 15% increase in reporting efficiency.
• Maintained office equipment and supplies, reducing downtime by 10% through regular maintenance and timely restocking.
• Provided administrative support for a team of 10, ensuring seamless daily operations and meeting deadlines consistently.
Clerical Assistant | Company D
January 2013 — July 2015, Las Cruces, USA
• Processed and filed over 500 documents monthly, ensuring meticulous organization and quick retrieval when needed.
• Supported the accounts receivable department with data entry tasks, maintaining a 95% accuracy rate in financial records.
• Answered and directed an average of 70 calls per day, maintaining a professional demeanor and excellent customer service.
Bachelor of Arts in Business Administration | University of New Mexico
May 2012
Expert-Level Skills
Document Management, Invoice Processing, Microsoft Office Suite, QuickBooks, Customer Service, Data Entry, Excel, Outlook, Access, Travel Coordination, Reporting, Team Collaboration, Organizational Skills, Accuracy, Problem Solving
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