Restaurant Manager Resume
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Charles Bloomberg
PROFESSIONAL SUMMARY
Dynamic and results-driven Restaurant Manager with over 10 years of experience in managing operations, enhancing guest satisfaction, and driving revenue growth. Known for exceptional leadership, operational efficiency, and strategic planning in high-volume settings.
PROFESSIONAL Experience
Restaurant Manager | Company A
January 2018 — Present, Miami, USA
• Managed daily operations of a high-volume restaurant serving over 500 customers daily, increasing customer satisfaction score by 25% using customized training programs for staff.
• Implemented cost control measures that reduced food and labor costs by 15%, utilizing inventory management software and workforce scheduling tools.
• Spearheaded marketing initiatives that boosted sales by 20%, including social media campaigns and community engagement programs.
• Directed staff recruitment, training, and performance evaluations for a team of 50+ employees, achieving a 90% employee retention rate.
• Ensured compliance with health, safety, and sanitation regulations, leading to a 100% pass rate on health inspections over 3 years.
• Implemented cost control measures that reduced food and labor costs by 15%, utilizing inventory management software and workforce scheduling tools.
• Spearheaded marketing initiatives that boosted sales by 20%, including social media campaigns and community engagement programs.
• Directed staff recruitment, training, and performance evaluations for a team of 50+ employees, achieving a 90% employee retention rate.
• Ensured compliance with health, safety, and sanitation regulations, leading to a 100% pass rate on health inspections over 3 years.
Assistant Restaurant Manager | Company B
March 2015 — December 2017, Orlando, USA
• Collaborated on operational strategies that enhanced customer satisfaction by 30%, including revising menu options and streamlining kitchen processes.
• Supervised a team of 30 employees, overseeing training programs that improved service delivery and reduced customer complaints by 40%.
• Increased monthly revenue by 18% through effective promotional strategies and upselling techniques.
• Maintained inventory levels and handled supplier negotiations, leading to a 12% reduction in supply costs.
• Supervised a team of 30 employees, overseeing training programs that improved service delivery and reduced customer complaints by 40%.
• Increased monthly revenue by 18% through effective promotional strategies and upselling techniques.
• Maintained inventory levels and handled supplier negotiations, leading to a 12% reduction in supply costs.
Shift Supervisor | Company C
January 2012 — February 2015, Fort Lauderdale, USA
• Oversaw daily shift operations, ensuring optimal staff performance and customer service in a fast-paced environment.
• Implemented staff training programs that improved efficiency and reduced order processing times by 25%.
• Monitored inventory and stock levels, placing orders and minimizing waste, resulting in a 15% increase in profitability.
• Implemented staff training programs that improved efficiency and reduced order processing times by 25%.
• Monitored inventory and stock levels, placing orders and minimizing waste, resulting in a 15% increase in profitability.
Restaurant Manager | Company D
June 2009 — December 2011, Tampa, USA
• Directed all restaurant operations, including staff management, customer service, and financial oversight in a high-end dining setting.
• Increased customer retention rates by 20% through personalized service initiatives and loyalty programs.
• Optimized menu offerings based on customer feedback and seasonal availability, enhancing overall dining experience.
• Increased customer retention rates by 20% through personalized service initiatives and loyalty programs.
• Optimized menu offerings based on customer feedback and seasonal availability, enhancing overall dining experience.
Education
Bachelor of Science in Hospitality Management | University of Central Florida
May 2009
Expert-Level Skills
Team Leadership, Customer Service, Inventory Management, Cost Control, Marketing Strategies, Staff Training, Health and Safety Compliance, Operational Efficiency, Problem Solving, Communication