Training and Development Manager Resume
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Charles Bloomberg
PROFESSIONAL SUMMARY
Experienced Training and Development Manager with a history of enhancing workforce capabilities and driving performance improvements. Expertise in designing and implementing comprehensive training programs using advanced instructional design methodologies.
PROFESSIONAL Experience
Training and Development Manager | Company A
January 2018 — Present, Mountain View, USA
• Developed and launched over 50 learning modules annually, covering technical and soft skills, resulting in a 20% improvement in employee engagement and retention.
• Spearheaded the implementation of a new Learning Management System (LMS), improving training accessibility and tracking by 35%, and reducing time spent on administrative tasks by 15%.
• Managed a team of 8 trainers and instructional designers to deliver over 200 training sessions per year, achieving a 95% satisfaction rate among participants.
• Conducted needs assessments and analyzed performance data, identifying skill gaps and creating targeted development plans that boosted productivity by 18%.
• Collaborated with cross-functional teams to design and execute training programs that aligned with organizational goals, enhancing overall operational efficiency by 10%.
• Spearheaded the implementation of a new Learning Management System (LMS), improving training accessibility and tracking by 35%, and reducing time spent on administrative tasks by 15%.
• Managed a team of 8 trainers and instructional designers to deliver over 200 training sessions per year, achieving a 95% satisfaction rate among participants.
• Conducted needs assessments and analyzed performance data, identifying skill gaps and creating targeted development plans that boosted productivity by 18%.
• Collaborated with cross-functional teams to design and execute training programs that aligned with organizational goals, enhancing overall operational efficiency by 10%.
Learning and Development Specialist | Company B
September 2014 — December 2017, Seattle, USA
• Created and delivered over 40 employee training programs annually, focusing on customer service and operational efficiency, leading to a 15% increase in customer satisfaction scores.
• Implemented a blended learning approach, combining e-learning and instructor-led training, which resulted in a 25% improvement in learning retention rates.
• Tracked and analyzed training effectiveness using key performance indicators (KPIs), presenting quarterly reports to senior management to drive data-informed decisions.
• Enhanced onboarding processes by developing comprehensive training curriculums, reducing new employee ramp-up time by 30%.
• Implemented a blended learning approach, combining e-learning and instructor-led training, which resulted in a 25% improvement in learning retention rates.
• Tracked and analyzed training effectiveness using key performance indicators (KPIs), presenting quarterly reports to senior management to drive data-informed decisions.
• Enhanced onboarding processes by developing comprehensive training curriculums, reducing new employee ramp-up time by 30%.
Corporate Trainer | Company C
June 2011 — August 2014, San Antonio, USA
• Designed and facilitated training workshops for over 500 employees across various departments, resulting in a 12% increase in overall company performance.
• Conducted needs assessments and developed customized training plans that addressed specific team requirements, increasing departmental productivity by 15%.
• Utilized advanced instructional design principles and tools, such as Articulate Storyline and Adobe Captivate, to create engaging e-learning content.
• Conducted needs assessments and developed customized training plans that addressed specific team requirements, increasing departmental productivity by 15%.
• Utilized advanced instructional design principles and tools, such as Articulate Storyline and Adobe Captivate, to create engaging e-learning content.
Training Coordinator | Company D
February 2008 — May 2011, Austin, USA
• Coordinated and managed logistics for over 100 training sessions annually, ensuring seamless execution and participant satisfaction.
• Assisted in the development and revision of training materials, contributing to a 20% improvement in content relevance and quality.
• Evaluated training programs through participant feedback and assessment scores, leading to continuous improvements in training effectiveness.
• Assisted in the development and revision of training materials, contributing to a 20% improvement in content relevance and quality.
• Evaluated training programs through participant feedback and assessment scores, leading to continuous improvements in training effectiveness.
Education
Bachelor of Science in Human Resource Management | University of Florida
May 2007
Expert-Level Skills
Instructional Design, Learning Management Systems (LMS), Needs Assessment, Curriculum Development, Training Delivery, Performance Improvement, Data Analysis, Project Management, Team Leadership, Strong Communication Skills
