Bank Teller

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Bank Teller Resume

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Charles Bloomberg
Phoenix, USA
(621) 799-5548
Efficient and customer-focused Bank Teller with over 5 years of experience handling financial transactions and providing superior customer service. Proficient in banking software and possessing strong attention to detail and transaction accuracy.
Bank Teller | Company A
March 2019 — Present, Phoenix, USA
• Processed an average of 200 transactions daily, ensuring 100% accuracy by auditing transactions regularly using banking software.
• Delivered exceptional customer service by resolving customer issues promptly, leading to a 90% customer satisfaction score.
• Tracked and managed the cash drawer, consistently balancing cash to within $5 of assigned totals, utilizing financial and tally sheets.
• Implemented new cash handling protocols, reducing overall transaction time by 15%, improving operational efficiency.
• Trained and mentored 3 new tellers, providing guidance on bank procedures and best practices, contributing to a 30% decrease in training time.
Bank Teller | Company B
June 2015 — February 2019, Los Angeles, USA
• Oversaw daily banking operations, including check deposits, withdrawals, and loan payments, handling over $50,000 in daily transactions.
• Utilized banking software to verify customer information and processed transactions, reducing the rate of transactional errors by 10%.
• Built strong customer relationships and cross-sold bank products, achieving a monthly sales target of new accounts and services by 20%.
• Managed and coordinated branch activities to ensure compliance with internal controls and audit standards, achieving a 95% pass rate in audits.
Junior Bank Teller | Company C
January 2013 — May 2015, Henderson, USA
• Processed daily customer transactions, including deposits, withdrawals, and money orders, with a 99% accuracy rate.
• Assisted in the opening of new customer accounts, gathering necessary documentation and inputting data with precision.
• Maintained compliance with banking regulations by following operational guidelines and performing regular audits of cash drawers.
Bank Teller Intern | Company D
June 2012 — December 2012, Tucson, USA
• Assisted senior tellers in managing daily transactions, gaining hands-on experience with various banking tasks and software.
• Provided customer support, answering inquiries and resolving issues in a timely and professional manner.
• Supported the preparation of monthly financial reports, contributing to data accuracy and presentation quality.
Bachelor of Science in Finance | Arizona State University
May 2012
Expert-Level Skills
Cash handling, Customer service, Banking software, Financial auditing, Transaction processing, Compliance, Sales techniques, Relationship building, Training, Time management, Attention to detail, Problem solving, Team collaboration, Communication
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