20+ Bank Teller Resume Examples & How-to Guide for 2024

Struggling to write your bank teller resume? You’re not alone — Bobby and Eugene are feeling the pressure too. 

Bobby thinks a one-page resume means cramming in every detail, so he lists his objective, high school experience, and all his past jobs. Meanwhile, Eugene, an eager banking newbie, is unsure whether to include an objective and wonders if his barista duties truly showcase his cash-handling skills. 

So, what can they do better? A few simple tweaks can make a huge difference. If you have a degree, ditch your high school info. Use a summary instead of an objective if you’re experienced, list your relevant work history in reverse order, and always include an objective to show off your skills and enthusiasm. 

This guide will help you create a strong bank teller resume that fits your experience. You’ll learn to emphasize the right skills and demonstrate your number-crunching abilities, attention to detail, and how you handle a line of impatient customers at 4:59 pm with a smile.  

We’ll cover: 

• Examples of 20+ bank teller resumes for various experience levels and specializations. 
• A step-by-step process for creating the perfect bank teller resume. 
• Insights into what makes bank teller resumes unique and what you need to highlight. 

Sample Bank Teller Resumes 

No matter which type of bank teller job you’re applying for, certain skills and experiences should always be front and center on your resume. Start with your accuracy in handling cash — this is a must for any teller role. Highlight your customer service and problem-solving skills, and share examples of how you’ve handled tricky customer issues or fixed operational hiccups. 

Attention to detail and strong communication skills are key too, since you’ll be juggling everything from transactions to assisting customers with account inquiries. 

Mention any experience in promoting and cross-selling bank products. Show off your understanding of banking regulations, like the Bank Secrecy Act or anti-money laundering rules. And don’t skip over your tech skills — whether it’s using banking software, managing ATMs, or working with CRM systems. 

Now, let’s dive into what each bank teller role should emphasize. We’ll break these down into entry-level and specialized, customer service and transaction-focused, and leadership and supervisory roles. 

First up, we’ll look at entry-level and specialized banking positions. 

Entry-Level Bank Teller (No Experience) 

Your beginner bank teller resume should focus on transferable skills from previous jobs, like if you’ve handled cash as a cashier or worked in retail. Talk about relevant coursework or certifications, and your computer skills. Make sure your objective aligns with the bank’s goals. 

Entry-Level Bank Teller (With Experience) 

An entry-level bank teller resume should emphasize money-handling experience, in banking roles or other sectors like retail or food service. Include specific examples of your excellent customer service and accuracy skills. Showcase your banking software experience or managing of confidential information. 

Personal Banker 

For your personal banker resume, focus on your knack for giving personalized financial advice and building solid customer connections. Highlight your account management and sales experience, especially any wins like smashing sales goals or earning awards. Show off your talent for handling customer complaints and understanding financial needs. Mention any mentorship or training roles you’ve taken on. 

Relationship Banker

Your relationship banker resume should describe how you build strong client relationships while offering tailored financial advice. Detail your experience managing client portfolios, identifying their needs, and recommending banking products. Mention your consultative sales skills, client retention rates, and your knowledge of financial planning and investments. 

Financial Services Representative 

When creating your financial services representative (FSR) resume, highlight your financial planning and investment strategy expertise. Talk about how you assess client needs, create personalized financial plans, and build strong relationships. Include your portfolio management and risk assessment skills and any relevant certifications. Mention sales experience, like meeting targets or growing accounts, and familiarity with data analysis tools. 

Deposit Operations Specialist 

Your deposit operations specialist resume should describe how you process different types of deposits and spot discrepancies. Emphasize your behind-the-scenes expertise while mentoring team members. Include experience with data entry and verification, especially during bank mergers, and any admin support you’ve provided. Show off your organizational, analytical, and multitasking skills in a fast-paced environment.

Cash Management Services Teller 

For a cash management services (CMS) teller resume, showcase your ability to manage large cash transactions and balance complex accounts. Talk about your experience verifying amounts in high-volume situations and any conflict resolution techniques you’ve applied. Throw in familiarity with cash management software and specialized counting equipment. 

Next, we’ll look at those in customer service and transaction-focused roles. 

Bilingual Teller 

In your bilingual teller resume, emphasize your language skills by stating your fluency levels and any certifications. Show how you help customers and resolve issues in different languages while balancing cash drawers. Mention your experience processing transactions accurately, like deposits, withdrawals, and loan payments. 

Vault Teller 

For a vault teller resume, focus on your experience managing vault security and balancing large transactions. Showcase how you handle cash accurately, manage inventory, and follow strict security protocols. Talk about how you deal with customer inquiries and resolve issues. Emphasize your trustworthiness and ability to work in high-security environments. 

Float Teller 

Your float teller resume should describe your flexibility in covering multiple branches and managing various customer transactions. Emphasize your quick adaptability, knowledge of bank products, and experience with audit procedures. 

Member Service Representative

For your member service representative (MSR) resume, highlight your ability to handle transactions, open accounts, and resolve members’ issues efficiently. Talk about any sales experience, familiarity with CRM software, and knowledge of financial products like savings and checking accounts. Mention any extra languages you speak. 

Customer Service Representative 

A customer service representative (CSR) resume should detail how you handle inquiries, resolve complaints, and manage accounts. List any CRM tools you’ve used, like Zendesk. Touch on your conflict resolution and multitasking skills, and how you regularly exceed performance goals. Include any experience in sales or upselling. 

Drive-Up Teller

For your drive-up teller resume, highlight your knack for accurately processing transactions like deposits and withdrawals. Mention your experience with issuing checks, balancing ATMs, and using transaction software. Detail how you build customer relationships and resolve inquiries.

Universal Banker

A universal banker resume should emphasize your talent for customer service and financial transactions. Throw in experience opening accounts, processing deposits, and handling customer inquiries. Include achievements, like surpassing sales goals or enhancing customer loyalty.

Now, let’s explore those in leadership and supervisory banking roles. 

Head Teller 

For your head teller resume, focus on your leadership skills and experience managing a teller team. Highlight your ability to oversee daily operations, resolve complex customer problems, and ensure compliance with bank policies. Show off your skills in training staff, balancing the vault, and managing cash flow. Include any experience in hiring or performance evaluations. 

Lead Teller 

Your lead teller resume should emphasize your experience mentoring and training junior tellers. Highlight your role in supporting daily operations, balancing cash drawers, troubleshooting issues, and assisting with ATM maintenance. Focus on your ability to coach the team, provide excellent customer service, and ensure transactions run smoothly while following bank policies.

Teller Supervisor 

For your teller supervisor resume, focus on showcasing leadership and operational skills. Highlight your experience overseeing teller staff, monitoring their performance, training new hires, and ensuring bank policy compliance. Talk about how you handle customer disputes and manage daily teller operations. Mention soft skills like team leadership and multitasking.

Teller Trainer

When making your teller trainer resume, focus on your experience with onboarding, creating training materials, and ensuring staff follow bank policies and compliance rules. Explain how you’ve taught employees about cash handling and customer service. Mention any performance evaluations or ways you’ve boosted teller efficiency. List any certifications in training or adult education. 

Bank Teller Operations Specialist 

A bank teller operations specialist resume should show your expertise in transaction processing. Emphasize your leadership experience, especially in training tellers and handling complex transactions. Talk about your dedication to providing a positive customer experience, while sticking to policies. Throw in your analytical skills too.  

Branch Operations Manager

For a branch operations manager, zero in on your knack for developing and carrying out operational strategies. Highlight your leadership skills — talk about managing teams, boosting customer satisfaction, and hitting sales targets. Showcase your expertise in budgeting, compliance, and streamlining processes. Mention how you build relationships with customers and stakeholders, and any cost-saving or efficiency-boosting initiatives you’ve rolled out. 

Senior Bank Teller  

A senior bank teller resume should highlight your leadership experience, such as mentoring newer team members and lifting morale. Show off your proficiency in handling complex transactions, and include specific numbers about your cash management and transaction volumes. Talk about your financial and regulatory compliance knowledge, and any process improvements you’ve made, like introducing new software to improve efficiency. Add any certifications you’ve earned. 

How to Write a Bank Teller Resume

In short: start with a clear, reverse-chronological format, using professional fonts and simple headings like “Education,” “Experience,” and “Skills.” Keep the resume to one page and include bullet points for readability. In the header, list your full name, title, contact info, and LinkedIn. Write a concise objective or summary highlighting key skills and achievements. Focus on quantifiable work experience, education, certifications, relevant skills, and extra sections like awards, languages, and volunteer work.

Use a clear format 

A straightforward and clear format is a must, as it makes all your key information stand out without distractions. 

• Go with a reverse-chronological format — highlight your most recent experience and achievements first. 
• Use simple headings like “Education,” “Experience,” and “Skills.” 
• Opt for a professional font like Arial or Calibri, with body text at 10–12 pt and headings at 14–16 pt. 
• Use plenty of spacing and bullet points to list your responsibilities and achievements. 
• Keep it to one page, save as a PDF, and proofread before sending it to hiring managers. 

For more tips on nailing your resume format, check out The Best Resume Format. 

Start with a header 

Your header’s the first thing recruiters see, so keep it professional and easy to read. 

• Put your full name at the top in a larger font. 
• Add a professional title beneath your name, like “Relationship Banker.”
• Include your phone number, email, and location (city, state, and zip code). Toss in your LinkedIn profile too. 
• Make sure everything’s up-to-date and professional. And you probably need an upgrade if you’re still using that embarrassing email from middle school. (Even though [email protected] does have a certain bank teller charm.) 

To find out more on dos and don’ts, read our Resume Header Best Practices. 

Write a professional objective or summary 

Your objective or summary is your chance to make a killer first impression. Grab the hiring manager’s attention by highlighting your top qualifications, skills, and what you bring to the team. 

• Keep it short and sweet — aim for just two to three sentences. 
• Tailor it to the job by mentioning key skills from the job description, like customer service, cash handling, or accuracy. Show how you align with the company’s goals. 
• Include your career aspirations and why you’d be the perfect fit for their team. 

If you’re more familiar with Monopoly money than real cash, go for a resume objective. This is where you can showcase your transferable skills, career goals, and enthusiasm for the role. 

Here’s a sample of a bank teller’s resume objective: 

Detail-oriented bank teller with a strong passion for customer service. Seeking to join [Company Name] to utilize my excellent cash-handling skills and knowledge of financial services. Excited to contribute to a team while ensuring accuracy and customer satisfaction. 

If you’ve handled more transactions than an ATM on payday, choose a resume summary. Focus on your years of experience and achievements, like balancing cash drawers with 100% accuracy. 

Here’s a sample of a bank teller’s resume summary: 

Experienced bank teller with 5+ years of providing exceptional customer service, handling daily transactions, and balancing cash drawers with 100% accuracy. Proven ability to upsell bank products and manage high transaction volumes. Bilingual in English and Spanish, dedicated to maintaining [Company’s Name]’s commitment to excellent service.

Still stuck on your summary or objective? Give our Rezi AI Resume Summary Generator a shot and let it do the job for you. 

Describe your work experience

When talking about your work experience as a bank teller, highlight your accomplishments and the impact you’ve made in previous roles. 

• List your most recent job first and work backward. Include your job title, company name, location, and employment dates. 
• Start each bullet point with strong action verbs like “processed,” “managed,” or “resolved.” 
• Quantify your achievements to demonstrate your impact. For example, “resolved customer account issues, improving satisfaction ratings by 15%,” or “processed transactions totaling over $500,000 without any errors.”
• Highlight experiences that show your customer service skills, like “delivered fast service during peak hours, reducing wait times by 30%.” 
• Scan the job ad for keywords and phrases, and weave them into your descriptions to catch the eye of the applicant tracking system (ATS) and hiring managers. 
• If you’re new to banking, draw on relevant experiences from other jobs and alter them to fit a banking context. For example, “trained new team members on service protocols, enhancing overall team performance.”

Here’s an example of a bank teller’s work history: 

Bank Teller
Wells Fargo, Chicago, IL
January 2021–Present 

• Processed daily transactions averaging over $20,000, maintaining 100% accuracy in cash handling.
• Resolved customer inquiries and account issues, leading to a 20% increase in customer satisfaction scores.
• Delivered exceptional service during peak hours, reducing average wait times by 25%.
• Educated clients on various banking products, resulting in a 30% increase in cross-sales of savings accounts.

Sales Associate
Target, Chicago, IL
June 2019–December 2020 

• Delivered outstanding customer service by actively engaging with shoppers, addressing their needs, and resolving any issues, which led to a 15% increase in customer satisfaction ratings.
• Managed cash register operations, accurately processing transactions totaling over $10,000 daily while ensuring the balance at the end of each shift.
• Educated customers on promotional offers and loyalty programs, successfully upselling products and increasing average sales per transaction by 20%.
• Collaborated with team members to streamline checkout processes during peak hours, reducing customer wait times by 30%.

For more in-depth tips, explore our guide on How to Write a Perfect Resume Work Experience Section. 

Outline your education and certifications 

This is your chance to emphasize your education and any specialized training, so keep it clear and concise. 

• Begin with your highest degree, and list the school’s name, location, and when you graduated. If you’re still studying, add your expected graduation date. 
• For those with extensive work experience, keep your education brief — no need to mention high school if you’ve got a college degree. 
• If your experience is light, add relevant coursework, achievements, or extracurriculars related to banking or customer service. 
• Include any certifications relevant to banking or finance, like the Bank Teller Certificate or Certified Public Accountant (CPA). 

Here’s an example of an education section for a bank teller: 

Associate Degree in Business Administration
University of Bridgeport, CT | Graduated: May 2023
GPA: 3.5
Relevant Coursework: Principles of Banking, Financial Accounting, Customer Service Management

Certifications
• Bank Teller Certificate - American Bankers Association (2024) 
• Customer Service Excellence Certification - International Customer Service Association (2023) 

If you’re still doubtful about what to include, check out How to List Your Education Section. 

List your hard and soft skills 

Showing off your skills on your resume shows employers what you can do and if you’ll be a good fit for their team. Align your skills with what’s in the job description. This helps you get noticed by ATS and demonstrate that you know what it takes to excel in the role. 

Your hard skills are the technical abilities you’ve picked up through work, education, or training. 

Hard skills for a bank teller resume: 

• Cash handling 
• Proficiency with banking software (like NuPoint) 
• Transaction processing 
• Account maintenance 
• Financial transactions 
• Balancing ledgers
• Knowledge of banking regulations
• Loan processing
• Data entry
• Currency exchange
• Familiarity with teller equipment
• Risk assessment
• Customer account setup
• Vault management
• Numeracy skills 
• Anti-money laundering (AML) compliance

Soft skills are all about your interpersonal abilities. Since bank tellers spend a lot of time interacting with customers, these skills are super important. 

Soft skills for a bank teller resume: 

• Communication skills
• Customer service 
• Attention to detail
• Patience and empathy
• Problem-solving
• Teamwork 
• Time management
• Organizational 
• Flexibility and adaptability
• Critical thinking
• Ability to build rapport
• Multitasking 
• Trustworthiness
• Active listening
• Conflict resolution
• Reliability

For more skills info, explore our guide on The Best Skills to Put on a Resume. 

Beyond the basics 

These extra sections on your resume are bonus points that show you’re more than just your work experience, so keep them relevant to the bank teller role. 

• Awards and honors. Showcase any recognition that highlights your success in banking, like “Employee of the Month.” 
• Languages. Being bilingual or multilingual is a major asset in banking, so list your languages with the proficiency level (native, fluent, intermediate, or basic). 
• Volunteer work. Mention any volunteer work related to banking or customer service, like helping at financial literacy programs. 

What Makes Bank Teller Resumes Different 

In short: highlight your cash handling, customer service, quantifiable achievements, and technical skills on your bank teller resume to showcase your reliability, impact, and readiness to excel in the role. 

You wouldn’t talk to someone about opening a savings account the same way you’d handle a mortgage inquiry. So, don’t throw in random hospitality experience and expect hiring managers to be impressed. They want to see the banking goods — cash handling, customer service, and technical skills — that prove you can manage money accurately and keep customers happy.

Emphasize cash handling experience 

Showing you’re skilled at handling money proves you’re reliable, detail-oriented, and ready to manage one of the job’s most critical tasks — dealing with money accurately and efficiently. 

What this means for you: 

• Be specific about past responsibilities. Say something like, “managed daily transactions exceeding $50,000 with 100% accuracy in cash drawer balances.” 
• List skills like “cash drawer maintenance,” “ledger balancing,” and “financial software proficiency” to highlight your ability to manage large sums responsibly. 

Focus on customer service 

As a bank teller, you’re the face of the bank, so your customer service can shape someone’s experience. Good customer service skills show you can make a positive impact on customer satisfaction. 

What this means for you: 

• Highlight achievements like “maintained 98% customer satisfaction” or “received customer service awards” to showcase your effectiveness. 
• List skills like problem-solving, conflict resolution, and teamwork, which are crucial for smooth, professional customer interactions. 

Quantify your achievements 

Using numbers and percentages gives hiring managers a clear picture of your impact, setting you apart as someone who delivers results. 

What this means for you: 

• Use numbers to show your efficiency and attention to detail, like “reduced transaction errors by 15%” or “processed $20,000 daily without discrepancies.”
• Emphasize sales accomplishments: “exceeded quarterly sales targets by 20%, referring 50 customers to new products” or “ranked in the top 5% for opening new accounts, averaging 15 per month.” 

Touch on your technical skills 

Banks rely on technology, so highlighting your tech-savvy skills shows you’re prepared to navigate their systems smoothly and efficiently. 

What this means for you: 

• Mention banking software you know, like “proficient in Fiserv DNA and Salesforce CRM, used daily to manage customer accounts and transactions.”
• Include data entry or digital record-keeping skills and how they’ve improved your work: “leveraged advanced Excel skills to create a tracking system that reduced end-of-day balancing time by 20%.” 

Bonus Resources for Bank Tellers 

If you’re a bank teller looking to advance, you’ve got options. Whether it’s sharpening your customer service skills, learning fraud prevention, or stepping into management, these courses and certificates can boost your skills, open doors, and give you a competitive edge. 

Foundational courses

• Bank Teller Certificate | American Bankers Association (ABA). Equips you with the fundamental skills needed for effective cash handling, customer service, and an understanding of banking products. 
• Teller Specialist Certificate Program | Independent Community Bankers of America (ICBA). Focuses on cash handling, customer service, compliance regulations, and transaction processing. 

Customer service and relationship management 

• Customer Service Representative Certificate | American Bankers Association. Teaches you how to cultivate strong customer relationships, resolve issues, enhance your understanding of bank products, and boost your cross-selling skills. 
• Universal Banker Certificate | American Bankers Association. Sharpens your sales and cash handling skills, helping you build strong customer relationships. 
• Personal Banker Certificate | American Bankers Association. Prepares you to offer full-service banking, including insights into various deposit and loan products, while fostering strong customer relationships and driving sales growth. 

Compliance, fraud, and risk management 

• Certificate in BSA and AML Compliance | American Bankers Association. Enhances your skills in spotting and preventing criminal activities in banking, focusing on U.S. laws and money laundering regulations. 
• Certified Anti-Fraud Specialist Certification | Association of Certified Anti-Money Laundering Specialists (ACAMS). CAFS helps you combat diverse fraud schemes, elevating your career and safeguarding customer assets. 

Career development and advanced knowledge 

• Branch Manager Certificate | American Bankers Association. Teaches you skills for effective branch management, covering banking operations, product knowledge, team leadership, and customer service. 
• Certified Management Accountant (CMA) | Institute of Management Accountants (IMA). Dives deep into financial management topics, like budgeting, performance analytics, risk management, and ethical practices. 
• Online Master of Accounting (iMSA) | University of Illinois | Coursera. Covers analytical thinking, data mining, and strategic accounting. You’ll learn vital skills like Python and R programming, statistical analysis, and financial reporting.
• Essential Career Skills for Investment Banking and Finance | NYIF | edX. Boosts your financial literacy with insights into industry terminology and hiring strategies for investment banking and finance careers. 
• Finance for Everyone: Smart Tools for Decision-Making | University of Michigan | edX. A foundational course that demystifies the financial world, teaching you to make informed choices regarding loans, investments, and budgeting. 
• Leading with Finance | Harvard Business School Online. Provides financial insights and decision-making skills to understand cash flow, assess projects, and navigate your business’ financial environment. 
• Become a Top Banker with Complete Retail Banking Training | Udemy. Covers global banking products and operations, interview prep, credit analysis, and digital banking tools.

Summary 

Here’s a recap of the key points to keep in mind when writing your bank teller resume: 

• Stick to a reverse-chronological layout, starting with your most recent experience. Use clear, professional fonts, simple section headings (“Experience,” “Education”), bullet points, and keep it to one page.
• In the header, include your full name, title, contact details, location, and LinkedIn profile. 
• Write a concise objective or summary tailored to the specific role, highlighting your relevant skills, experience, and how they align with the bank’s goals. 
• In the experience section, use strong action verbs and quantify your accomplishments to show your impact. 
• For entry-level positions, focus on transferable skills from previous roles. If you have experience, emphasize expertise in cash handling, customer service, and banking software. 
• List your highest level of education and add relevant certifications (e.g. Bank Teller Certificate, CAFS). 
• Highlight banking-specific hard skills like cash handling, banking software proficiency, transaction processing, ledger balancing, and knowledge of banking regulations. 
• Emphasize soft skills such as communication, attention to detail, customer service, and problem-solving. 
• Tailor your resume to the specific job, showcasing relevant experience like vault management, financial advice, or handling large transactions. 
• Proofread your resume carefully and save it as a PDF, before submitting it to hiring managers. 

FAQ 

How to write a resume for a bank teller position with no experience? 

Focus on highlighting your transferable skills. Describe any customer service or cash handling experience from previous jobs, even if they weren’t in banking. Include relevant coursework or certifications too, like a Bank Teller Certificate. Structure your resume with a clear objective that emphasizes your eagerness to learn and commitment to excellent customer service. Even volunteer work or internships can demonstrate your reliability and work ethic. 

How do I describe my bank teller job on a resume? 

Start each bullet point with a strong action verb and be specific about your responsibilities and achievements. For example, “processed an average of 150 transactions daily while maintaining high levels of customer satisfaction.” Include quantifiable achievements, like “increased customer retention by 20% through personalized service.” This not only shows what you did but also demonstrates your impact on the bank and its customers.

What 3 things should you include in a resume summary? 

First, mention your relevant experience and how long you’ve been in the industry. Next, highlight your core skills that directly apply to the bank teller position, such as cash handling and customer service. Finally, tie it all together by expressing your career goals and how they align with the bank’s mission or values. 

How to tailor my bank teller resume to a job posting? 

Identify the key skills and experiences the employer is looking for, and weave them into your resume. Adjust your summary or objective to reflect these priorities, and use the same terminology from the job description. If they emphasize cash handling or customer engagement, highlight your experience in those areas. This shows you’ve done your homework and are genuinely interested in the position.

What keywords should I use in my bank teller resume? 

Keywords are crucial in making your resume stand out, especially for the applicant tracking system. Use terms like “cash handling,” “customer service,” “transaction processing,” “banking software,” and “ledger balancing.” Also, include soft skills like “communication,” “attention to detail,” and “problem-solving.” Tailoring these keywords to match the job description can greatly improve your chances of getting noticed.

What’s the most common mistake to avoid on a bank teller resume? 

One of the biggest mistakes is using a generic resume for every application. Each bank is looking for certain qualities and experiences, so failing to tailor your resume can make you come across as disinterested. Keep an eye out for typos or formatting errors too — these can make you look careless, so always proofread before hitting send. 

What format is best for a bank teller resume? 

The reverse-chronological format is typically the best choice. This layout highlights your most recent experience first, making it easy for hiring managers to see your career progression. Keep it clean and organized, using clear headings like “Experience” and “Education,” along with bullet points for easy reading. Aim to keep your resume to one page.