Barista Resume
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Charles Bloomberg
Portland, USA
charlesbloomberg@gmail.com
(621) 799-5548
in/cbloomberg
PROFESSIONAL SUMMARY
Experienced and dedicated Barista with a proven track record in crafting high-quality beverages and providing exceptional customer service in high-volume coffee shops.
PROFESSIONAL Experience
Barista | Company A
January 2021 — Present, Portland, USA
• Crafted over 200 customized specialty beverages daily, ensuring consistency in taste and presentation using espresso machines and grinders.
• Improved customer satisfaction scores by 15% by providing prompt, friendly service and engaging with customers to create a welcoming environment.
• Trained and mentored 10 new hires on company policies, coffee knowledge, and customer service techniques, contributing to a more skilled staff.
• Managed inventory for coffee beans, syrups, and other supplies, reducing waste by 10% through careful monitoring and timely reordering.
• Led the initiative to implement a new point-of-sale system, reducing transaction times by 30% and enhancing overall efficiency.
• Improved customer satisfaction scores by 15% by providing prompt, friendly service and engaging with customers to create a welcoming environment.
• Trained and mentored 10 new hires on company policies, coffee knowledge, and customer service techniques, contributing to a more skilled staff.
• Managed inventory for coffee beans, syrups, and other supplies, reducing waste by 10% through careful monitoring and timely reordering.
• Led the initiative to implement a new point-of-sale system, reducing transaction times by 30% and enhancing overall efficiency.
Barista | Company B
June 2018 — December 2020, Portland, USA
• Prepared over 150 drinks per shift while maintaining high standards of quality and consistency.
• Increased sales by 20% through effective upselling techniques and suggesting pairing options to customers.
• Ensured cleanliness and organization of the coffee bar, complying with health and safety regulations and passing all inspections.
• Processed an average of 100 transactions per shift, accurately handling cash and card payments, and reconciling the cash drawer at the end of each day.
• Increased sales by 20% through effective upselling techniques and suggesting pairing options to customers.
• Ensured cleanliness and organization of the coffee bar, complying with health and safety regulations and passing all inspections.
• Processed an average of 100 transactions per shift, accurately handling cash and card payments, and reconciling the cash drawer at the end of each day.
Barista | Company C
March 2016 — May 2018, Salem, USA
• Received and completed an average of 200 daily customer orders, ensuring timely and accurate beverage preparation.
• Developed new seasonal beverage recipes, resulting in a 10% increase in customer visits during the promotional periods.
• Conducted regular maintenance on coffee machines and grinders, minimizing downtime and repair costs by 15%.
• Developed new seasonal beverage recipes, resulting in a 10% increase in customer visits during the promotional periods.
• Conducted regular maintenance on coffee machines and grinders, minimizing downtime and repair costs by 15%.
Barista | Company D
July 2013 — February 2016, Beaverton, USA
• Prepared and served a wide variety of coffee beverages, maintaining high-quality standards and quick service.
• Organized and maintained inventory, reducing shortages and ensuring supplies were always available.
• Assisted in daily opening and closing procedures, including cash reconciliation and cleaning tasks, enhancing overall store efficiency.
• Organized and maintained inventory, reducing shortages and ensuring supplies were always available.
• Assisted in daily opening and closing procedures, including cash reconciliation and cleaning tasks, enhancing overall store efficiency.
Education
Associate's Degree in Hospitality Management | Portland Community College
2013
Expert-Level Skills
Espresso Machine Operation, Coffee Brewing Techniques, Inventory Management, Customer Service, Cash Handling, Staff Training, POS System Operation, Recipe Development, Upselling Strategies, Time Management, Attention to Detail, Communication Skills
