Customer Service Representatives are responsible for handling customer queries related to a product or service. Sample resume for Customer Service Representatives often highlights excellent verbal and written communication skills, patience, the ability to be friendly and helpful, and the ability to resolve customer queries, which are all essential qualities for this job. Customer Service Representatives may work in customer-facing, call center roles, with a focus on telephone and email support.
Critical Thinking, Problem Solving, Management, Relationship Building, Microsoft Office, Slack, Digital Marketing, Computer Knowledge
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