Common Administrative Job Responsibilities 

• Schedule appointments and manage calendars.
• Manage travel arrangements and logistics.
• Prepare presentations and reports.
• Proofread and edit documents for accuracy and clarity.
• Answer phones and emails in a professional and courteous manner.
• Greet visitors and answer questions.
• Maintain filing systems (physical and digital).
• Process invoices and payments.
• Order office supplies and equipment.
• Coordinate meetings and take detailed minutes.

Administrative Resume Skills

Demonstrate your ability to streamline administrative processes and use technology to improve office efficiency. This expertise allows you to provide proactive support and strategic organization, making you a pivotal member of any team.

Hard skills

• Data entry
• Document management
• Email management
• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Record keeping
• Report generation
• Scheduling
• Software proficiency (e.g., Asana, Trello)
• Spreadsheets

Soft skills

• Adaptability
• Attention to detail
• Communication (written & verbal)
• Customer service 
• Multitasking
• Organization
• Problem-solving
• Time management

Examples of Administrative Resume Achievements

• Boosting office efficiency: specify the improvement you made to an office process. 
• Enhancing client satisfaction: highlight a situation where you directly improved client experience. 
• Streamlining communication channels: share how you improved communication within the office.
• Improving team collaboration: describe how you improved teamwork within the office.
• Reducing administrative costs: mention how much money you helped a company save by implementing a certain solution or process. 
• Implementing new technology: showcase your ability to learn and implement new technology to improve workflows.
• High accuracy rates: mention a specific area where you maintained exceptional accuracy.
• Managing multiple projected: quantify the number of tasks and projects you were juggling, as well as how you maintained quality. 
• Mentoring junior staff: share how you trained others. 

Best Action Verbs for Administrative Resumes

• Compiled
• Coordinated
• Created
• Facilitated
• Filed
• Followed up
• Implemented
• Liaised
• Maintained
• Organized
• Prioritized
• Reduced
• Resolved
• Scheduled
• Streamlined