Benefits Administrator Resume
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Charles Bloomberg
PROFESSIONAL SUMMARY
Detail-oriented Benefits Administrator with over 10 years of experience managing comprehensive employee benefit programs and ensuring regulatory compliance. Proven ability in streamlining benefits processes and delivering exceptional employee support.
PROFESSIONAL Experience
Senior Benefits Administrator | Company A
January 2019 — Present, San Diego, USA
• Managed benefit plans for over 10,000 employees, ensuring timely enrollment, processing, and compliance with federal and state regulations using Workday.
• Led initiatives that reduced benefits administration costs by 15% across 3 years by implementing a new vendor management strategy and leveraging data analytics.
• Designed and implemented a wellness program, resulting in a 20% increase in employee participation within the first year by collaborating with HR and external vendors.
• Successfully conducted over 50 benefits orientation sessions annually, providing detailed information about medical, dental, vision, life insurance, and retirement plans using clear and effective communication methods.
• Tracked and processed employee claims, maintaining an average resolution time of 2 days for over 1,200 claims per quarter through meticulous attention to detail and problem-solving.
• Led initiatives that reduced benefits administration costs by 15% across 3 years by implementing a new vendor management strategy and leveraging data analytics.
• Designed and implemented a wellness program, resulting in a 20% increase in employee participation within the first year by collaborating with HR and external vendors.
• Successfully conducted over 50 benefits orientation sessions annually, providing detailed information about medical, dental, vision, life insurance, and retirement plans using clear and effective communication methods.
• Tracked and processed employee claims, maintaining an average resolution time of 2 days for over 1,200 claims per quarter through meticulous attention to detail and problem-solving.
Benefits Coordinator | Company B
April 2015 — December 2018, Ridgefield Park, USA
• Administered employee benefits programs, handling enrollment and changes for 7,000 employees, ensuring accuracy and compliance with company policies and regulations.
• Enhanced benefits communication by developing a comprehensive online benefits guide, increasing employee understanding and utilization of benefits by 25%.
• Regularly audited benefits data in SAP to ensure alignment with payroll and HR records, identifying and correcting discrepancies to maintain data integrity.
• Coordinated annual open enrollment process, directly assisting over 2,000 employees in selecting the appropriate benefits plans and troubleshooting enrollment issues.
• Enhanced benefits communication by developing a comprehensive online benefits guide, increasing employee understanding and utilization of benefits by 25%.
• Regularly audited benefits data in SAP to ensure alignment with payroll and HR records, identifying and correcting discrepancies to maintain data integrity.
• Coordinated annual open enrollment process, directly assisting over 2,000 employees in selecting the appropriate benefits plans and troubleshooting enrollment issues.
Benefits Specialist | Company C
May 2012 — March 2015, Los Angeles, USA
• Supported the administration of healthcare and retirement plans for 3,500 employees, utilizing Benefits Administration software to streamline processes.
• Conducted monthly training sessions for HR staff on new benefits procedures and software updates, improving overall efficiency and reducing errors by 10%.
• Managed the resolution of complex employee benefit issues, providing exceptional customer service and maintaining a high level of employee satisfaction.
• Conducted monthly training sessions for HR staff on new benefits procedures and software updates, improving overall efficiency and reducing errors by 10%.
• Managed the resolution of complex employee benefit issues, providing exceptional customer service and maintaining a high level of employee satisfaction.
HR Assistant | Company D
July 2009 — April 2012, San Francisco, USA
• Assisted in the administration of benefits programs for 1,200 employees, including health insurance, retirement plans, and other employee perks.
• Processed over 100 benefits changes per month, ensuring accuracy and compliance with company policies and regulatory requirements.
• Coordinated employee communications regarding benefits information, contributing to a 15% increase in the understanding and utilization of available benefits.
• Processed over 100 benefits changes per month, ensuring accuracy and compliance with company policies and regulatory requirements.
• Coordinated employee communications regarding benefits information, contributing to a 15% increase in the understanding and utilization of available benefits.
Education
Bachelor of Science in Human Resources Management | University of Southern California
2009
Expert-Level Skills
Benefits Administration, Workday, SAP, Employee Relations, Data Analysis, Vendor Management, Regulatory Compliance, Process Improvement, Customer Service, Communication Skills, Attention to Detail
