IT Director Resume
Create Free Resume
Your resume is only 30 seconds away from being done.
Charles Bloomberg
PROFESSIONAL SUMMARY
Accomplished IT Director with over 15 years of experience driving technological innovation, leading high-performing teams, and optimizing IT infrastructure to support organizational growth.
PROFESSIONAL Experience
IT Director | Company A
March 2018 — Present, Redmond, USA
• Spearheaded cloud migration initiative, resulting in 40% reduction in IT operational costs and a 25% increase in system reliability using Azure.
• Led a cross-functional team of 50+ IT professionals in deploying enterprise-level solutions, increasing productivity by 30% through strategic project management and the utilization of Agile methodologies.
• Implemented a company-wide cybersecurity protocol reducing security incidents by 60% using advanced threat detection systems and cyber awareness training.
• Directed the successful integration of a CRM system, facilitating better customer relationship management and boosting overall client satisfaction scores by 20%.
• Negotiated vendor contracts and managed a $15M IT budget, ensuring resources were efficiently allocated and resulting in a 10% under-budget year-end performance.
• Led a cross-functional team of 50+ IT professionals in deploying enterprise-level solutions, increasing productivity by 30% through strategic project management and the utilization of Agile methodologies.
• Implemented a company-wide cybersecurity protocol reducing security incidents by 60% using advanced threat detection systems and cyber awareness training.
• Directed the successful integration of a CRM system, facilitating better customer relationship management and boosting overall client satisfaction scores by 20%.
• Negotiated vendor contracts and managed a $15M IT budget, ensuring resources were efficiently allocated and resulting in a 10% under-budget year-end performance.
IT Manager | Company B
June 2012 — February 2018, San Jose, USA
• Developed and executed a network infrastructure upgrade, enhancing data throughput by 50% and reducing downtime by 30%.
• Managed a team of 20 IT professionals, providing training and development leading to a 15% increase in team productivity and employee satisfaction ratings.
• Oversaw the deployment of virtualization solutions, reducing physical server requirements by 40% and cutting hardware maintenance costs by 35%.
• Conducted IT risk assessments and audits, resulting in a 55% improvement in compliance with industry standards and regulations.
• Managed a team of 20 IT professionals, providing training and development leading to a 15% increase in team productivity and employee satisfaction ratings.
• Oversaw the deployment of virtualization solutions, reducing physical server requirements by 40% and cutting hardware maintenance costs by 35%.
• Conducted IT risk assessments and audits, resulting in a 55% improvement in compliance with industry standards and regulations.
Senior System Administrator | Company C
January 2008 — May 2012, Denver, USA
• Engineered a disaster recovery plan, achieving a 99.9% uptime for business-critical applications and reducing recovery times to less than 15 minutes.
• Optimized server configurations and performed software updates, leading to a 45% increase in system performance and a 20% reduction in operational costs.
• Monitored and maintained network security, successfully preventing over 15 potential breaches through proactive threat management and regular vulnerability assessments.
• Optimized server configurations and performed software updates, leading to a 45% increase in system performance and a 20% reduction in operational costs.
• Monitored and maintained network security, successfully preventing over 15 potential breaches through proactive threat management and regular vulnerability assessments.
IT Support Specialist | Company D
September 2004 — December 2007, Salt Lake City, USA
• Provided technical support for over 200 employees, resolving 95% of issues within the first call and achieving a user satisfaction rate of 98%.
• Created and maintained IT documentation and user manuals, increasing user self-service troubleshooting success by 70%.
• Assisted in the deployment of a new ticketing system, reducing average response times by 25% and streamlining IT support processes.
• Created and maintained IT documentation and user manuals, increasing user self-service troubleshooting success by 70%.
• Assisted in the deployment of a new ticketing system, reducing average response times by 25% and streamlining IT support processes.
Education
Bachelor of Science in Information Technology | University of California, Berkeley
May 2004
Expert-Level Skills
Cloud Computing, Cybersecurity, IT Infrastructure, Project Management, Agile Methodologies, Network Administration, Team Leadership, Vendor Management, Disaster Recovery Planning, CRM Systems, Technical Support, Risk Assessment, Virtualization, System Performance Optimization, Process Improvement, Excellent Communication Skills, Strategic Planning
