Room Attendant Resume Examples for 2024

Room Attendant Resume

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Charles Bloomberg

Miami, USA

[email protected]

(621) 799-5548

in/cbloomberg

PROFESSIONAL SUMMARY

Highly efficient Room Attendant with extensive experience in maintaining high standards of cleanliness and customer satisfaction in hospitality. Known for commitment to detail, speedy service, and exceeding guest expectations.

PROFESSIONAL Experience

Room Attendant | Company A

March 2019 — Present, Miami, USA

• Efficiently cleaned an average of 15 rooms per shift, ensuring compliance with Hilton's cleanliness standards and guest expectations.
• Developed and implemented deep-cleaning procedures, increasing guest satisfaction scores by 20% over six months.
• Tracked inventory and requisitioned supplies using Hilton's ProQure system, reducing overall supply costs by 10% annually.
• Assisted in training and onboarding of 10 new team members, enhancing overall team efficiency and service quality.
• Managed and resolved guest complaints swiftly and effectively, achieving a 95% guest satisfaction rate during tenure.

Housekeeper | Company B

April 2016 — March 2019, Orlando, USA

• Maintained cleanliness and orderliness of 14 rooms per shift, adhering to Marriott's rigorous standards and protocols.
• Implemented eco-friendly cleaning practices, reducing chemical usage by 25% and supporting Marriott's sustainability goals.
• Collaborated with front desk and maintenance teams to address room-specific issues promptly, improving operational efficiency.
• Spearheaded a monthly deep-clean initiative, resulting in improved room conditions and guest reviews.

Room Attendant | Company C

August 2013 — April 2016, Tallahassee, USA

• Successfully cleaned and prepared up to 12 rooms per day, meeting Cozy Stay Inn's cleanliness standards.
• Enhanced guest experience by promptly fulfilling special requests, leading to a 15% increase in positive feedback.
• Monitored and replenished room supplies and mini-bar items, maintaining high levels of readiness and guest satisfaction.

Housekeeping Aide | Company D

June 2011 — August 2013, Panama City, USA

• Cleaned and serviced guest rooms, ensuring compliance with Sunrise Suites' standards for a welcoming environment.
• Reduced turnaround time for room readiness by 10% through efficient cleaning processes and time management.
• Assisted with managing linen inventory, ensuring a consistent supply for daily operations.

Education

Certificate in Hospitality Management | University of Central Florida

May 2011

Expert-Level Skills

Housekeeping, Room Preparation, Inventory Management, Eco-friendly Cleaning Procedures, Guest Satisfaction, Team Training, Conflict Resolution, Attention to Detail, Time Management, Communication Skills

Content-focused formatting

ATS resume templates for a modern resume

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Career Contributor

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Avg. User Review

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