Sommelier Resume
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Charles Bloomberg
PROFESSIONAL SUMMARY
Accomplished sommelier with extensive expertise in wine selection, pairing, and cellar management, dedicated to enhancing customer experience through deep knowledge of viticulture and hospitality service.
PROFESSIONAL Experience
Head Sommelier | Company A
January 2020 — Present, Yountville, USA
• Curated a comprehensive wine list featuring over 1,500 labels, increasing wine sales by 25% over a 12-month period using market trend analysis and customer preference data.
• Trained and managed a team of 6 assistant sommeliers, enhancing their knowledge and customer service skills, resulting in a 30% improvement in guest satisfaction scores.
• Conducted over 200 wine tasting events and educational sessions annually, promoting brand awareness and loyalty among high-profile clientele.
• Implemented an innovative inventory management system that reduced waste by 15% and streamlined the reordering process, enhancing operational efficiency.
• Enhanced relationships with over 50 global wine distributors and vineyards, negotiating favorable purchasing terms and expanding the restaurant's wine offerings.
• Trained and managed a team of 6 assistant sommeliers, enhancing their knowledge and customer service skills, resulting in a 30% improvement in guest satisfaction scores.
• Conducted over 200 wine tasting events and educational sessions annually, promoting brand awareness and loyalty among high-profile clientele.
• Implemented an innovative inventory management system that reduced waste by 15% and streamlined the reordering process, enhancing operational efficiency.
• Enhanced relationships with over 50 global wine distributors and vineyards, negotiating favorable purchasing terms and expanding the restaurant's wine offerings.
Senior Sommelier | Company B
March 2016 — December 2019, New York, USA
• Developed and maintained an exclusive wine program featuring 1,200+ selections, driving a 20% annual revenue increase through strategic pairing recommendations.
• Collaborated closely with the culinary team to design wine pairings for a seasonal menu, resulting in acclaimed dining experiences and media recognition.
• Conducted daily pre-service wine training sessions for a staff of 70, improving their wine knowledge and selling capabilities by 40%.
• Spearheaded a customer engagement initiative that included private wine dinners and tastings, achieving a 50% increase in return customer rates.
• Collaborated closely with the culinary team to design wine pairings for a seasonal menu, resulting in acclaimed dining experiences and media recognition.
• Conducted daily pre-service wine training sessions for a staff of 70, improving their wine knowledge and selling capabilities by 40%.
• Spearheaded a customer engagement initiative that included private wine dinners and tastings, achieving a 50% increase in return customer rates.
Sommelier | Company C
June 2012 — February 2016, Sonoma, USA
• Overhauled the wine list to include 800 diverse selections, boosting wine sales by 18% within the first year.
• Enhanced customer satisfaction by providing personalized wine recommendations based on individual preferences and budgets.
• Organized and led monthly wine club events, increasing membership by 40% and fostering a community of loyal clientele.
• Enhanced customer satisfaction by providing personalized wine recommendations based on individual preferences and budgets.
• Organized and led monthly wine club events, increasing membership by 40% and fostering a community of loyal clientele.
Assistant Sommelier | Company D
May 2008 — May 2012, Santa Rosa, USA
• Supported the head sommelier in managing a 500-label wine cellar, ensuring optimal storage conditions and inventory accuracy.
• Assisted in conducting bi-weekly wine tasting events, drawing in new patrons and increasing repeat visits by 25%.
• Cultivated relationships with local wineries, securing exclusive offers and rare vintages for the restaurant.
• Assisted in conducting bi-weekly wine tasting events, drawing in new patrons and increasing repeat visits by 25%.
• Cultivated relationships with local wineries, securing exclusive offers and rare vintages for the restaurant.
Education
Bachelor of Science in Hospitality Management | Cornell University
May 2008
Expert-Level Skills
Wine selection, Wine pairing, Cellar management, Wine list curation, Inventory management, Staff training, Customer relations, Wine tasting events, Negotiation, Supplier relationship management, Viticulture knowledge, Hospitality service, Attention to detail, Communication skills
