Quality Assurance Specialist Resume
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Charles Bloomberg
PROFESSIONAL SUMMARY
Detail-oriented Quality Assurance Specialist with over 10 years of experience in managing quality control processes and improving product quality and compliance metrics. Proven ability to implement testing protocols and lead cross-functional teams to achieve organizational goals.
PROFESSIONAL Experience
Senior Quality Assurance Specialist | Company A
January 2020 — Present, Cupertino, USA
• Developed and implemented new testing protocols that reduced product defects by 25% within the first year, utilizing both automated and manual testing methods.
• Spearheaded the adoption of a new quality management software (QMS) that tracked key performance indicators (KPIs) across multiple projects, leading to a 30% improvement in overall product quality.
• Led a team of 15 QA engineers in regular regression testing sessions, resulting in the identification and resolution of over 500 critical issues in legacy systems.
• Conducted comprehensive root cause analysis for customer-reported defects, enhancing customer satisfaction rates by 15%.
• Implemented ISO 9001 standards across all testing processes, achieving certification within 18 months and ensuring ongoing compliance through continuous monitoring.
• Spearheaded the adoption of a new quality management software (QMS) that tracked key performance indicators (KPIs) across multiple projects, leading to a 30% improvement in overall product quality.
• Led a team of 15 QA engineers in regular regression testing sessions, resulting in the identification and resolution of over 500 critical issues in legacy systems.
• Conducted comprehensive root cause analysis for customer-reported defects, enhancing customer satisfaction rates by 15%.
• Implemented ISO 9001 standards across all testing processes, achieving certification within 18 months and ensuring ongoing compliance through continuous monitoring.
Quality Assurance Lead | Company B
March 2016 — December 2019, Redmond, USA
• Managed the end-to-end quality assurance lifecycle for major software releases, conducting test planning, execution, and defect tracking using JIRA.
• Increased test coverage by 40% through the implementation of automated testing tools like Selenium and QTP, significantly reducing manual testing efforts.
• Directed a cross-functional team in the development of performance tests that identified key bottlenecks, resulting in performance improvements of up to 20%.
• Oversaw the integration of QA practices into agile development workflows, shortening release cycles by 30% while maintaining high quality standards.
• Increased test coverage by 40% through the implementation of automated testing tools like Selenium and QTP, significantly reducing manual testing efforts.
• Directed a cross-functional team in the development of performance tests that identified key bottlenecks, resulting in performance improvements of up to 20%.
• Oversaw the integration of QA practices into agile development workflows, shortening release cycles by 30% while maintaining high quality standards.
Quality Assurance Engineer | Company C
July 2013 — February 2016, Denver, USA
• Designed and executed test cases for web applications, enhancing test coverage to 95% by collaborating closely with development teams.
• Identified and resolved over 300 critical bugs during the tenure, improving software reliability and reducing post-release issues by 40%.
• Implemented automated testing scripts using Python and Selenium, reducing test execution time by 50% and improving efficiency.
• Identified and resolved over 300 critical bugs during the tenure, improving software reliability and reducing post-release issues by 40%.
• Implemented automated testing scripts using Python and Selenium, reducing test execution time by 50% and improving efficiency.
Junior QA Tester | Company D
August 2010 — June 2013, Tampa, USA
• Assisted in the creation and maintenance of test documentation, including test plans and test cases, ensuring comprehensive coverage.
• Conducted manual testing on various software applications, identifying over 200 defects that were subsequently addressed and fixed.
• Collaborated with development teams during daily stand-ups to discuss and resolve ongoing issues, contributing to improved team performance.
• Conducted manual testing on various software applications, identifying over 200 defects that were subsequently addressed and fixed.
• Collaborated with development teams during daily stand-ups to discuss and resolve ongoing issues, contributing to improved team performance.
Education
Bachelor of Science in Computer Science | University of Texas at Austin
May 2010
Expert-Level Skills
Quality Management, Test Automation, Manual Testing, Regression Testing, JIRA, Selenium, QTP, Python, ISO 9001 Compliance, Root Cause Analysis, Performance Testing, Agile Methodologies, Data Analysis, Team Leadership, Cross-functional Collaboration, Attention to Detail, Effective Communication