Quality Manager Resume
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Charles Bloomberg
Phoenix, USA
charlesbloomberg@gmail.com
(621) 799-5548
in/cbloomberg
PROFESSIONAL SUMMARY
Quality Manager with extensive experience in quality assurance and process improvement. Proven track record in implementing quality systems and driving compliance across multiple facilities.
PROFESSIONAL Experience
Quality Manager | Company A
January 2020 — Present, Phoenix, USA
• Spearheaded the implementation of ISO 9001 quality management system across three manufacturing units, resulting in a 25% reduction in product defects.
• Managed a team of 15 quality assurance specialists to monitor and improve product quality, achieving a 20% increase in customer satisfaction scores.
• Developed and launched six sigma training programs, leading to a 30% decrease in process variation.
• Conducted over 150 internal audits annually using SAP to ensure compliance with regulatory standards, significantly reducing non-conformance reports by 40%.
• Collaborated with cross-functional teams to address quality issues, resulting in a 15% improvement in overall production efficiency.
• Managed a team of 15 quality assurance specialists to monitor and improve product quality, achieving a 20% increase in customer satisfaction scores.
• Developed and launched six sigma training programs, leading to a 30% decrease in process variation.
• Conducted over 150 internal audits annually using SAP to ensure compliance with regulatory standards, significantly reducing non-conformance reports by 40%.
• Collaborated with cross-functional teams to address quality issues, resulting in a 15% improvement in overall production efficiency.
Senior Quality Engineer | Company B
May 2015 — December 2019, Phoenix, USA
• Led root cause analysis for critical quality concerns, successfully resolving issues within an average of 72 hours, reducing downtime by 35%.
• Implemented a new statistical process control (SPC) system that decreased process deviations by 18%.
• Directed supplier quality management program, achieving a 22% reduction in incoming defects from external suppliers.
• Provided training and mentorship to junior quality engineers, enhancing the team's overall competence and performance by 25%.
• Implemented a new statistical process control (SPC) system that decreased process deviations by 18%.
• Directed supplier quality management program, achieving a 22% reduction in incoming defects from external suppliers.
• Provided training and mentorship to junior quality engineers, enhancing the team's overall competence and performance by 25%.
Quality Assurance Supervisor | Company C
June 2013 — April 2015, Dallas, USA
• Oversaw daily quality assurance operations for a production line, ensuring compliance with GMP and ISO standards, leading to a 15% reduction in non-compliance incidents.
• Formulated and executed a comprehensive quality audit strategy, conducting bi-weekly reviews that improved process adherence by 20%.
• Engineered corrective actions for recurring quality issues, reducing rework costs by 10%.
• Formulated and executed a comprehensive quality audit strategy, conducting bi-weekly reviews that improved process adherence by 20%.
• Engineered corrective actions for recurring quality issues, reducing rework costs by 10%.
Quality Control Analyst | Company D
January 2011 — May 2013, Austin, USA
• Conducted thorough inspections and tests on over 200 products weekly, ensuring strict adherence to predefined quality standards, resulting in a 98% pass rate.
• Improved documentation processes by implementing electronic record-keeping systems, reducing paper waste by 50%.
• Assisted in the development and validation of new testing methods, enhancing testing efficiency by 15%.
• Improved documentation processes by implementing electronic record-keeping systems, reducing paper waste by 50%.
• Assisted in the development and validation of new testing methods, enhancing testing efficiency by 15%.
Education
Bachelor of Science in Chemical Engineering | Stanford University
December 2010
Expert-Level Skills
Quality Management, ISO 9001, Six Sigma, Root Cause Analysis, Statistical Process Control, Supplier Quality Management, GMP Compliance, Process Improvement, Team Leadership, Regulatory Compliance, SAP, Customer Satisfaction, Cross-functional Collaboration, Training and Development, Problem-solving
