Many servers severely underestimate the impact of the tasks they carry out.
Sure, mentioning on your resume that you served multiple tables is a start, but what about highlighting your menu expertise and consistently exceeding customer expectations?
The best server resumes go beyond stating basic restaurant duties—they don’t just say that they “took orders” or “refilled drinks.” Instead, they give evidence of their success by writing about how they might’ve “served 10 tables at once promptly and consistently exceeded guest satisfaction, which led to higher tips by 20%” or “ranked among the top 5 servers for exceptional customer service.”
In this guide, you’ll find:
Examples of 20+ server resumes for almost all types of food and beverage settings.
Insider tips about what to focus on writing about to impress organizations looking to hire a server.
A step-by-step guide to write a server resume that lands interviews.
Sample Server Resumes
Here’s a compilation of well-written server resume examples across different food and beverage environments. Save the one that matches the exact role you’re applying for, and feel free to use what’s there as inspiration for your own resume.
Above each sample resume, you’ll get high-level tips for what to pay special attention to when applying for that kind of role.
Note: these examples are organized first by role type, and then by experience level.
Server Resume
Focus on transferable skills. Prove your ability to work as part of a team and thrive in a fast-paced environment. Emphasize your knowledge in restaurant menus, as well as your experience and skills in customer service. Highlight abilities such as conflict resolution, communication, and attention to detail. Quantify your achievements whenever possible, like exceeding sales goals or receiving positive customer reviews. Make it clear that you’re a reliable and enthusiastic team player that can cater to customer needs.
Experienced server with a proven track record in high-volume dining environments, consistently delivering top-notch service and enhancing guest satisfaction.
PROFESSIONAL Experience
Lead Server | Company A
January 2020 — Present, Austin, USA
• Managed a team of 15 servers, ensuring efficient table rotation and prompt customer service, increasing overall table turnover rate by 20%
• Spearheaded customer satisfaction initiatives, achieving a 95% satisfaction rating on customer feedback surveys over the span of 2 years
• Trained over 30 new hires on menu knowledge, table service etiquette, and POS system within a 6-month period, reducing onboarding time by 15%
• Implemented a streamlined communication system with the kitchen staff, decreasing order errors by 30% and improving order delivery times
• Conducted inventory checks and ensured optimal stocking levels, reducing food waste expenses by 10% over the course of a year
Server | Company B
June 2015 — December 2019, Dallas, USA
• Delivered exceptional dining experiences to over 1000 patrons weekly, maintaining a high level of professionalism and customer engagement
• Consistently achieved upselling targets, boosting average check amounts by 15% through strategic recommendation of specials and add-ons
• Collaborated with kitchen and management to handle large reservations and special events seamlessly, receiving positive feedback for service coordination
• Utilized POS systems for accurate and efficient order processing, handled cash transactions and reconciliations with zero discrepancies
Wait Staff | Company C
February 2013 — May 2015, San Antonio, USA
• Delivered prompt and courteous service to over 300 customers weekly, maintaining high standards of dining experience and cleanliness
• Assisted in the development and implementation of service protocols, reducing wait times by 25% during peak hours
• Provided training and mentoring to new staff members, facilitating their integration and enhancing overall team performance
Restaurant Server | Company D
March 2010 — January 2013, Fort Worth, USA
• Successfully managed a high-volume section, attending to 50+ tables daily while maintaining guest satisfaction and prompt service
• Oversaw daily opening and closing procedures, ensuring all tasks were completed accurately and efficiently
• Developed strong relationships with regular customers, resulting in a 10% increase in repeat business through personalized service
Education
Associate of Science in Hospitality Management | Texas State University
May 2009
Expert-Level Skills
Customer Service, Team Leadership, POS Systems, Time Management, Inventory Management, Upselling Techniques, Event Coordination, Communication Skills, Training & Mentorship, Problem-Solving
Restaurant Server Resume
Write about achievements and duties that you fulfilled, which indicate strong customer service skills. Showcase your efficiency in handling orders and working effectively under pressure. Describe any relevant hospitality experience, including proficiency in taking accurate orders, managing multiple tables, and ensuring customer satisfaction. Plus, mention experience with cash handling, point-of-sale systems, and inventory management to demonstrate competence in handling essential restaurant operations. Emphasize key skills such as communication, teamwork, and attention to detail, and list any relevant certifications or qualifications like food safety training.
Highly motivated and customer-centric server with over 6 years of experience in high-volume restaurants. Adept at utilizing POS systems, managing large sections, and providing exemplary service to guests.
PROFESSIONAL Experience
Senior Server | Company A
January 2021 — Present, Austin, USA
• Managed a team of 8 servers, providing training and support to ensure high-quality service and customer satisfaction.
• Processed an average of 120 guest orders per shift using the POS system, increasing table turnover by 15%.
• Implemented a new feedback system that increased customer satisfaction ratings by 20% over 6 months.
• Coordinated with kitchen staff to expedite orders, reducing wait times by 10% and improving overall guest experience.
• Successfully upsold items in 40% of transactions, contributing to a monthly sales increase of $5,000.
Server | Company B
June 2017 — December 2020, Austin, USA
• Delivered exceptional service to an average of 80 guests per shift in a fast-paced, high-volume environment.
• Utilized Micros POS system to efficiently enter orders, process payments, and manage table assignments.
• Trained 15 new servers, ensuring a thorough understanding of menu items, specials, and service standards.
• Collaborated with management to implement new service protocols, resulting in a 12% increase in customer satisfaction scores.
Server | Company C
August 2015 — May 2017, San Antonio, USA
• Efficiently handled 75 orders per shift, ensuring timely delivery and accurate food presentation.
• Assisted in daily setup and breakdown of the dining area, maintaining a clean and organized environment.
• Supported kitchen staff during peak hours, facilitating a smoother workflow and faster service times.
Server | Company D
June 2013 — July 2015, Houston, USA
• Provided excellent customer service to over 60 guests per shift, resulting in repeat business and positive reviews.
• Maintained knowledge of menu items, wine pairings, and daily specials to make informed recommendations to guests.
• Consistently achieved high sales through suggestive selling techniques and excellent product knowledge.
Education
Bachelor of Hospitality Management | University of Houston
May 2013
Expert-Level Skills
Customer Service, POS Systems (Micros, Aloha), Order Management, Team Leadership, Sales Skills, Time Management, Communication Skills, Training and Development, Upselling Techniques, Conflict Resolution
Fine Dining Server Resume
Demonstrate a deep understanding of fine dining etiquette and menu knowledge. Highlight your ability to provide exceptional customer service with a refined and professional demeanor. Showcase your knowledge of wine pairings and the ability to upsell menu items thoughtfully. Emphasize your experience with tableside service and presentation, ensuring an elegant and seamless dining experience.
To make sure you cover everything, consider adding additional sections like professional courses and extracurricular activities to showcase relevant hobbies and interests such as winemaking, culinary, or history of a specific country or region. It’s a bonus if a fine dining server is truly passionate about a particular food culture, even if it can’t be formally proved.
Experienced fine dining server with a proven track record of delivering exceptional guest experiences and enhancing restaurant operations through keen attention to detail and superior service standards.
PROFESSIONAL Experience
Fine Dining Server | Company A
May 2018 — Present, Yountville, USA
• Delivered exemplary service to up to 100 high-end guests per night, ensuring a seamless and enjoyable dining experience by meticulously following restaurant protocols and maintaining high service standards.
• Collaborated directly with kitchen staff and sommeliers to suggest wine pairings and menu options, boosting beverage sales by 20%, enhancing guest satisfaction, and creating personalized dining experiences.
• Trained and mentored a team of 15 new hires on fine dining etiquette, service techniques, and safety protocols, leading to a 30% improvement in team efficiency and guest feedback ratings.
• Implemented an advanced customer feedback tracking system using CRM tools, resulting in a 25% increase in positive online reviews and consistent return customers.
• Oversaw daily inventory checks and supply orders, maintaining an accurate stock of high-demand items and reducing waste by 15% through effective resource management.
Senior Server | Company B
March 2015 — April 2018, New York, USA
• Managed a section of the dining room, accommodating an average of 80 guests per shift, ensuring timely and courteous service in a fast-paced, high-stress environment.
• Developed strong relationships with repeat clientele, learning and remembering individual preferences to provide a customized fine dining experience.
• Assisted in curating exclusive dinner events and private dining experiences, coordinating with event planners to meet specific guest expectations and achieve high satisfaction ratings.
• Executed comprehensive pre-opening and closing procedures, including table setting, station preparation, and sanitation protocols, ensuring readiness and cleanliness for service.
Lead Server | Company C
June 2012 — February 2015, Dallas, USA
• Spearheaded the introduction of an advanced POS system, reducing table turnaround times by 20% and improving order accuracy.
• Organized and led monthly team trainings on refined serving techniques, resulting in a 15% increase in overall service efficiency and customer satisfaction.
• Collaborated with management to redesign the layout of dining areas for enhanced guest flow and an improved dining ambiance.
Server | Company D
January 2010 — May 2012, Chicago, USA
• Provided exceptional table service to an average of 70 guests per shift, following fine dining standards to ensure an upscale dining experience.
• Successfully upsold special menu items and wine selections, contributing to a 10% increase in average check totals.
• Maintained a strong knowledge of current menu items, seasonal ingredients, and appropriate pairings to effectively respond to guest inquiries and preferences.
Education
Bachelor of Science in Hospitality Management | Cornell University
May 2009
Expert-Level Skills
Fine dining service, Wine pairing, Inventory management, Customer relationship management, Advanced POS systems, Team training, Event coordination, Menu knowledge, Upselling techniques, Attention to detail, Communication, Multitasking
Banquet Server Resume
For banquet servers, it’s all about the scale. Double down on your experience handling large events and working effectively as part of a larger team. Focus on your skills in efficiently setting up and breaking down banquet spaces. Emphasize your ability to navigate large parties, manage multiple courses, and maintain a positive and attentive presence throughout the event. Show your experience with food safety protocols and adhering to strict timelines in a high-volume environment.
Results-driven software engineer with over ten years of experience in software development, specializing in full-stack development and cloud computing. Proven track record of enhancing system performance and delivering robust, scalable applications.
PROFESSIONAL Experience
Senior Software Engineer | Company A
January 2021 — Present, Mountain View, USA
• Designed and implemented a microservices architecture to support over 1 million daily users, utilizing Docker and Kubernetes for containerization.
• Led a team of 10 engineers in developing a cloud-based application, which reduced operational costs by 25% using Google Cloud Platform (GCP).
• Engineered a real-time data processing system achieving a 40% improvement in data throughput, employing Apache Kafka.
• Spearheaded the adoption of CI/CD pipelines using Jenkins and GitHub Actions, reducing deployment time by 50%.
• Conducted code reviews and provided mentorship, leading to a 20% increase in team coding standard adherence and overall code quality.
Software Engineer | Company B
March 2016 — December 2020, Redmond, USA
• Developed a scalable e-commerce platform serving over 500,000 users, optimizing backend services with Node.js and MongoDB.
• Improved application performance by 30% through rigorous performance tuning and stress testing using JMeter.
• Implemented REST APIs securing data transactions, achieving zero data breaches over a two-year period by utilizing OAuth 2.0.
• Collaborated with cross-functional teams to integrate machine learning models, enhancing product recommendation accuracy by 15%.
Junior Software Developer | Company C
July 2013 — February 2016, Austin, USA
• Assisted in developing an internal tool that automated repetitive tasks, reducing manual effort by 60% and increasing team productivity.
• Maintained and upgraded legacy codebases, improving system stability and uptime by 20% using various refactoring techniques.
• Provided technical support and resolved issues for internal users, ensuring a 99% resolution rate within SLA through focused troubleshooting processes.
Software Intern | Company D
June 2012 — June 2013, Boston, USA
• Developed a web-based report generation tool using JavaScript and PHP, which was adopted by over 30 teams across the organization.
• Tested software applications and reported bugs, contributing to a 15% decrease in post-release defects over six months.
• Supported senior developers in troubleshooting and debugging software, learning and applying best practices in the process.
Education
Bachelor of Science in Computer Science | Massachusetts Institute of Technology (MIT)
May 2012
Expert-Level Skills
Java, Python, JavaScript, Node.js, Docker, Kubernetes, GCP, AWS, MongoDB, SQL, React, HTML/CSS, CI/CD, Jenkins, Git, OAuth 2.0, Agile, Scrum, Team Leadership, Problem Solving, Effective Communication
Catering Server Resume
Discuss your experience working in fast-paced, high-volume environments. Specify how you handled multiple tasks simultaneously and prioritize effectively under pressure. Demonstrate strong teamwork skills and the ability to adapt to different event set-ups and guest needs. Showcase your experience with buffet or plated service, ensuring dishes are presented flawlessly and replenished promptly.
Experienced catering server with a proven track record of delivering exceptional customer service and efficiently handling high-volume events. Adept at working in fast-paced environments and ensuring client satisfaction.
PROFESSIONAL Experience
Catering Server | Company A
January 2021 — Present, Houston, USA
• Provided high-quality service at over 150 large-scale events annually, ensuring client satisfaction and smooth event operations.
• Managed a team of 10+ servers and coordinated with kitchen staff to ensure timely delivery of food and beverages using cloud-based scheduling software.
• Assisted in the setup and breakdown of event venues, optimizing time and resources to perform tasks within an average of 2 hours per event.
• Tracked inventory and reduced waste by 15% through strategic ordering and storage procedures using inventory management software.
• Achieved consistently positive feedback scores from clients, maintaining an average rating of 4.8/5 across all events.
Catering Server | Company B
June 2017 — December 2020, Austin, USA
• Conducted thorough food and beverage service at over 120 events per year, ensuring adherence to health and safety regulations.
• Actively collaborated with event planners to create customized menus, resulting in a 20% increase in client satisfaction and repeat business.
• Facilitated training and onboarding of 8 newly hired servers, improving team efficiency and service quality.
• Optimized serving routes and techniques, reducing service times by 10% and increasing overall service speed.
Banquet Server | Company C
March 2015 — May 2017, Tucson, USA
• Delivered exceptional service at weddings, corporate events, and private parties with guest counts ranging from 50 to 500.
• Accurately processed payments and managed billing procedures for events, ensuring zero discrepancies.
• Coordinated with the culinary team to ensure precise and timely food deliveries during service.
Catering Assistant | Company D
January 2013 — February 2015, Salt Lake City, USA
• Assisted in the preparation and execution of catering events for up to 400 guests, enhancing event efficiency through meticulous planning.
• Conducted post-event cleanup, maintaining venue standards and ensuring client satisfaction.
• Provided logistical support, including transporting and staging catering equipment and materials.
Education
Associate Degree in Hospitality Management | University of Nevada, Las Vegas
December 2012
Expert-Level Skills
Event Coordination, Food Safety, Customer Service, Inventory Management, Team Leadership, Time Management, Strong Work Ethic, Problem Solving, Communication
Bar Server Resume
Focus on your beverage knowledge and proficiency in creating classic and signature cocktails. Share your experience with different types of liquors, beers, and wines. Emphasize your ability to serve customers in high-pressure and high-volume bar environments. And, don't forget to mention any flair bartending experience, certifications, or courses you completed.
Experienced server with over 10 years in the hospitality industry, specializing in high-volume bars. Exceptionally skilled in customer service, beverage preparation, and POS systems.
PROFESSIONAL Experience
Senior Bartender | Company A
March 2019 — Present, New York, USA
• Served an average of 300+ customers per shift with an emphasis on quality customer service and efficiency.
• Developed and implemented a new inventory management system that reduced waste by 15% over a 6-month period.
• Trained and supervised a team of 10 junior bartenders, enhancing team performance by 20%.
• Handled daily cash register reconciliations, managing over $10,000 of transactions nightly.
• Maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
Head Bartender | Company B
January 2015 — March 2019, New York, USA
• Spearheaded a cocktail menu revamp, increasing sales by 25% in the first quarter.
• Implemented a weekly training program on mixology techniques, resulting in a 30% increase in staff knowledge and customer satisfaction.
• Managed inventory for a bar serving 200+ patrons nightly, keeping costs within a 5% budget variance.
• Collaborated with management to configure and optimize point-of-sale (POS) systems, reducing transaction time by 10%.
Bar Server | Company C
September 2011 — January 2015, New York, USA
• Provided excellent customer service, handling an average of 150 patrons per shift.
• Ensured all beverages were served promptly and to specifications, maintaining high customer satisfaction.
• Assisted in the development of a wine and beer list, contributing to an increase in beverage sales by 18%.
Server | Company D
June 2008 — September 2011, New York, USA
• Efficiently served food and beverages to an average of 100+ patrons per night.
• Maintained a thorough understanding of menu items, including ingredients and food pairings, which improved customer experience.
• Managed reservations and seating plans, optimizing table turnover rates by 10%.
Education
Associate Degree in Hospitality Management | New York City College of Technology
May 2008
Expert-Level Skills
Customer Service, Beverage Preparation, Mixology, Inventory Management, Point-of-Sale (POS) Systems, Cash Handling, Team Leadership, Menu Development, Health and Safety Regulations, Conflict Resolution
Cocktail Server Resume
Focus on highlighting exceptional customer service skills, proficiency in taking and delivering orders, and expertise in mixing and serving drinks. Emphasize your ability to handle high-pressure environments, manage multiple tasks simultaneously, and maintain a friendly and professional attitude. Showcase experience with cash handling, upselling beverages, and ensuring a clean and organized service area. Include any relevant certifications, such as responsible beverage service training, and highlight teamwork, communication skills, and any previous achievements in boosting sales or improving customer satisfaction.
Experienced cocktail server with a proven track record of providing exceptional customer service, handling high-volume environments, and increasing sales through upselling techniques.
PROFESSIONAL Experience
Cocktail Server | Company A
March 2020 — Present, Miami, USA
• Delivered outstanding service to an average of 200 patrons per shift, maintaining a 95% customer satisfaction rate.
• Boosted beverage sales by 20% through effective upselling and knowledge of drink pairings and seasonal offerings.
• Collaborated with bartenders to ensure timely and accurate drink preparation and delivery, reducing wait times by 15%.
• Handled cash and credit transactions totaling $5,000 daily, maintaining a 0% discrepancy rate for two consecutive years.
• Trained and mentored a team of 5 new servers, resulting in a 30% improvement in team efficiency and service quality.
Cocktail Server | Company B
January 2016 — February 2020, Las Vegas, USA
• Managed a high-volume environment serving over 300 patrons per shift during peak hours, achieving consistent positive feedback.
• Improved guest relations by implementing personalized service techniques, enhancing the overall guest experience.
• Assisted in organizing and executing large events, accommodating up to 500 guests, ensuring seamless service delivery.
• Oversaw inventory control for high-demand beverages, effectively reducing shortages by 25%.
Cocktail Server | Company C
September 2012 — December 2015, Los Angeles, USA
• Provided excellent service to 150+ guests per shift, maintaining a high level of satisfaction and repeat business.
• Increased sales by 18% through targeted promotion of specialty cocktails and seasonal menu items.
• Supported bartenders in creating craft cocktails, enhancing guests' experience with unique beverage offerings.
Cocktail Server | Company D
June 2008 — August 2012, San Diego, USA
• Served an average of 100 guests per shift, ensuring quick and accurate service while maintaining a friendly demeanor.
• Participated in weekly team meetings, contributing ideas to improve service and increase customer satisfaction.
• Assisted in maintaining a clean and organized work environment, adhering to health and safety regulations.
Education
Associate Degree in Hospitality Management | Florida International University
2008
Expert-Level Skills
Customer Service, Upselling Techniques, Beverage Knowledge, Inventory Management, Point of Sale Systems, Team Training, Event Coordination, Cash Handling, Excellent Communication, Team Player
Hotel Server Resume
Present your experience with room service and catering to the needs of hotel guests. Describe your ability to provide prompt and friendly service in fast-paced environments. Showcase your knowledge of hotel amenities and services to assist guests with recommendations. Make it clear that you can resolve complaints professionally and handle guest requests or queries. Strong teamwork skills and collaboration is also crucial in a hotel setting.
Experienced and customer-focused server with over 6 years in hospitality, delivering top-tier service and enhancing guest experiences. Skilled in managing high-volume dining operations, upselling services, and ensuring customer satisfaction.
PROFESSIONAL Experience
Lead Server | Company A
January 2021 — Present, San Antonio, USA
• Executed service for over 150 guests per shift, ensuring prompt and accurate delivery of orders, resulting in a 20% increase in customer satisfaction scores.
• Trained and mentored 20 new servers, improving team performance and reducing order errors by 15% using standardized training procedures.
• Optimized inventory management, reducing wastage by 10% through effective monitoring and accurate forecasting of stock requirements.
• Collaborated with kitchen staff to ensure seamless meal service, maintaining a high standard of food presentation and quality.
• Administered and managed point-of-sale (POS) systems for efficient bill processing and accurate financial reporting, facilitating a 5% reduction in transaction times.
Restaurant Server | Company B
June 2017 — December 2020, Dallas, USA
• Delivered superior table service to over 120 guests per shift, maintaining a professional and courteous demeanor.
• Increased beverage sales by 15% through effective upselling techniques and detailed knowledge of the menu.
• Ensured compliance with health and safety standards, achieving an 'Excellence' rating during internal audits.
• Assisted in organizing and executing banquet events for up to 300 guests, coordinating with multiple departments for smooth operations.
Server | Company C
August 2015 — May 2017, Corpus Christi, USA
• Provided attentive service in a high-volume, fast-paced environment, catering to both indoor and patio seating arrangements.
• Implemented a guest feedback system that increased positive reviews by 25% on major review platforms.
• Assisted in developing a new menu, leading to a 10% increase in monthly revenue through expanded offerings.
Server | Company D
June 2014 — July 2015, Austin, USA
• Delivered accurate and efficient service to a diverse customer base, handling special dietary requests with proficiency.
• Boosted customer loyalty through personalized service, resulting in a 10% increase in repeat business.
• Managed daily cash flow and assisted with accounting duties, ensuring financial accuracy and transparency.
Education
Bachelor of Science in Hospitality Management | University of Houston
May 2014
Expert-Level Skills
Customer Service, POS Systems, Inventory Management, Upselling Techniques, Team Leadership, Event Coordination, Menu Development, Health and Safety Compliance, Financial Reporting, Interpersonal Skills
Café Server Resume
Share your passion for creating a warm, welcoming atmosphere. Highlight your experience with different coffee brewing methods and knowledge of café menus, including pastries and light fare. Showcase your ability to handle a high-volume breakfast or lunch rush while providing friendly and efficient service. Demonstrate your attention to detail by sharing how you ensure orders are accurate and that customer needs are met. Write about how you manage multiple tables and tasks to emphasize your multitasking skills.
Highly efficient and customer-oriented server with several years of experience in high-demand café environments, adept at multitasking and providing top-notch service.
PROFESSIONAL Experience
Server | Company A
January 2020 — Present, San Francisco, USA
• Efficiently handled an average of 80-100 customers daily, ensuring prompt service and a welcoming atmosphere.
• Trained and supervised a team of 5 junior staff members, improving team efficiency by 20% through enhanced processes.
• Implemented a new inventory management system using Square POS, reducing item shortages by 15% and improving order accuracy.
• Increased customer satisfaction scores by 10% by swiftly addressing complaints and ensuring consistent service quality.
• Collaborated with the kitchen team to streamline order processing, cutting average wait times by 5 minutes.
Server | Company B
June 2017 — December 2019, San Jose, USA
• Managed a high-volume café environment, serving approximately 60-80 patrons per shift.
• Utilized Micros POS system to process an average of $4,000 in transactions daily with zero discrepancies.
• Launched a customer loyalty program that increased repeat visits by 15%, contributing to a 10% rise in monthly revenue.
• Spearheaded barista training sessions, enhancing beverage quality and reducing preparation errors by 25%.
Server | Company C
February 2015 — May 2017, Oakland, USA
• Delivered exceptional table service to an average of 70 customers per day, enhancing overall dining experience.
• Managed daily cash flow of $3,000, reconciling day-end reports with 100% accuracy.
• Reduced order errors by 20% through diligent note-taking and active communication with kitchen staff.
Server | Company D
June 2013 — January 2015, Berkeley, USA
• Provided attentive service to ensure a pleasant dining experience for approximately 60 guests daily.
• Processed transactions using Toast POS, maintaining an average transaction time of under 60 seconds.
• Improved customer retention by 15% through personalized service and engagement.
Education
Associate of Arts in Hospitality Management | City College of San Francisco
May 2013
Expert-Level Skills
Customer Service, Point of Sale (POS) Systems, Inventory Management, Team Training, Complaint Resolution, Time Management, Multitasking, Attention to Detail, Communication, Problem-Solving
Lounge Server Resume
Create a balance between showcasing your ability to provide attentive service in a relaxed environment and handling a fast-paced atmosphere during peak hours. Mention your wealth of knowledge in beverage menus, including cocktails, beers, and wines. Demonstrate your ability to multitask and operate in crowded settings. Include any achievements related to upskilling and maintaining a friendly, approachable demeanor. Plus, share any experience you have with handling late-night crowds or special events, if applicable.
Experienced lounge server with over 5 years of delivering high-quality customer service, managing client expectations, and enhancing guest satisfaction in upscale environments.
PROFESSIONAL Experience
Lead Server | Company A
January 2020 — Present, Miami, USA
• Led a team of 10 servers, optimizing workflow and ensuring timely service for up to 200 guests per shift using dynamic schedule management techniques.
• Increased customer satisfaction ratings by 25% within 6 months by implementing personalized service strategies and an enhanced training program for new hires.
• Managed beverage inventory, reducing waste by 15% through strategic stock control and regular staff training on portioning and waste management.
• Spearheaded the launch of a new seasonal menu, resulting in a 30% increase in lounge revenue over 3 months by analyzing customer preferences and market trends.
• Collaborated with kitchen staff to ensure flawless communication and delivery of customized orders, maintaining a consistent 98% order accuracy rate.
Lounge Server | Company B
May 2017 — December 2019, New York, USA
• Delivered exceptional service to an average of 150 daily guests, achieving a consistent 90% customer satisfaction score measured through post-visit surveys.
• Trained and onboarded 15 new servers, contributing to a 50% reduction in staff turnover by improving job satisfaction and team cohesion through mentorship.
• Created and maintained detailed service logs that facilitated smoother shift transitions and improved overall efficiency by 20%.
• Conducted monthly wine and beverage training sessions, enhancing team product knowledge and increasing upsell rates by 18%.
Server | Company C
June 2015 — April 2017, Chicago, USA
• Managed up to 10 tables simultaneously during peak hours, consistently receiving positive feedback for prompt and attentive service.
• Assisted in the development and implementation of a new POS system, reducing order input errors by 30% and improving transaction efficiency.
• Coordinated with the bar team to streamline drink preparation processes, decreasing wait times by 25% during high-traffic events.
Junior Server | Company D
January 2013 — May 2015, San Francisco, USA
• Provided courteous and professional service to an average of 100 guests per shift, increasing repeat patronage by 15% through personalized guest interactions.
• Assisted in organizing special events, contributing to a 20% increase in event bookings by providing detailed venue tours and personalized service packages.
• Maintained cleanliness and organization of service areas, ensuring compliance with health and safety regulations and achieving high sanitation ratings.
Education
Bachelor of Science in Hospitality Management | University of Nevada, Las Vegas
December 2012
Expert-Level Skills
Customer Service, Beverage Inventory Management, POS Systems, Team Leadership, Menu Development, Staff Training, Order Accuracy, Event Coordination, Waste Management, Upselling, Personalized Service, Product Knowledge, Communication, Multitasking
Pub Server Resume
Clarify how you thrive in lively, fast-paced environments. Showcase your knowledge of pub fare and beverages, including a variety of beers and signature cocktails. Demonstrate your efficiency in handling a high volume of customers and orders while maintaining a positive attitude. Pubs also typically require strong multitasking skills, so emphasize your ability to handle multiple tables and tasks at once without crumbling under pressure. Highlight your friendly and outgoing personality, as creating a welcoming atmosphere is key in a pub setting. You can also mention any other relevant experience you have with handling large groups or late-night crowds.
Experienced pub server with expertise in customer service, beverage management, and team collaboration, consistently exceeding sales targets and ensuring a high-quality guest experience.
PROFESSIONAL Experience
Lead Server | Company A
January 2020 — Present, San Diego, USA
• Managed a team of 15 servers, optimizing scheduling and labor costs by 10% through efficient roster management.
• Delivered exceptional customer service to over 300 patrons daily, ensuring satisfaction ratings of 95% through attentive and personalized service.
• Increased weekly beverage sales by 20% by strategically upselling high-margin items and coordinating with the bar staff on promotional activities.
• Trained and onboarded 12 new servers annually, resulting in a 15% decrease in employee turnover by enhancing team cohesion and job satisfaction.
• Implemented a new POS system that reduced transaction times by 25%, streamlining operations and improving overall service efficiency.
Server | Company B
June 2016 — December 2019, San Francisco, USA
• Assisted in the launch of a new menu, increasing monthly sales by 15% through effective marketing and customer engagement.
• Maintained a section of 10 tables, successfully handling over 200 guests per shift while maintaining high satisfaction scores.
• Collaborated with the kitchen team to ensure timely and accurate order delivery, improving food delivery times by 20%.
• Introduced a new loyalty program that led to a 10% increase in repeat customers within six months.
Server | Company C
April 2014 — May 2016, Austin, USA
• Developed strong professional relationships with regular patrons, contributing to a 10% increase in customer retention.
• Implemented a bi-weekly training program for new hires, improving service quality and reducing mistakes by 15%.
• Ensured compliance with health and safety regulations, achieving a 100% pass rate during annual inspections.
Server | Company D
March 2012 — March 2014, Boulder, USA
• Provided prompt and courteous service to up to 150 patrons per shift, maintaining a high turn-around rate.
• Organized and executed monthly themed events, driving a 20% increase in weekend foot traffic and sales.
• Coordinated with management to adjust seating layouts and improve dining room flow, resulting in a 10% increase in table turnover.
Education
Bachelor of Arts in Hospitality Management | University of Nevada, Las Vegas
May 2011
Expert-Level Skills
Customer Service, Beverage Management, Team Leadership, Point of Sale Systems (POS), Training and Development, Inventory Management, Sales Optimization, Health and Safety Compliance, Interpersonal Skills, Communication
Cruise Ship Server Resume
Detail your ability to provide exceptional service in a fast-paced, international environment. Highlight your experience working with diverse clientele and adapting to a constantly changing routine. Prioritize writing about your teamwork skills, as cruise ships require strong collaboration. You should also prioritize strong communication skills and your ability to work effectively under pressure. Any foreign language skills are a huge plus that can help you stand out.
Experienced cruise ship server with over 8 years of expertise in high-volume dining venues. Proficient in enhancing guest satisfaction and maximizing service efficiency through precise and attentive service.
PROFESSIONAL Experience
Cruise Ship Server | Company A
April 2018 — Present, Miami, USA
• Successfully served an average of 300 guests per day, ensuring prompt and accurate delivery of food and beverages using POS systems.
• Maintained 98% guest satisfaction rating over 4 years by adhering to service protocols and catering to specific dietary requirements and preferences.
• Trained and mentored a team of 5 junior servers, improving overall team efficiency by 20% and reducing order errors by 15%.
• Collaborated with kitchen staff to ensure timely preparation of dishes, reducing lead times by 25% during peak dining hours.
• Implemented a new tracking system for special orders and guest preferences, increasing repeat guest satisfaction scores by 18%.
Fine Dining Server | Company B
June 2014 — April 2018, Miami, USA
• Provided exceptional service to 200+ guests per day in a fine dining setting, ensuring an elite experience through attention to detail and superior service.
• Utilized advanced restaurant management software to efficiently process orders and manage table assignments, decreasing table turnover times by 15%.
• Led the implementation of a new menu and training program resulting in a 30% increase in specialty dish sales.
• Resolved guest complaints and service issues promptly and effectively, contributing to a 95% customer approval rate.
Lead Server | Company C
May 2011 — June 2014, Fort Lauderdale, USA
• Oversaw a team of 10 servers, coordinating shifts and service sections for optimal coverage and efficiency.
• Achieved a 20% increase in upsell of premium menu items by training the serving team on new suggestive selling techniques.
• Managed inventory and restocking of bar and pantry items, curtailing shortages and waste by 10%.
Server | Company D
January 2008 — May 2011, San Diego, USA
• Delivered high-quality service to guests across multiple dining venues, supporting daily operations and guest interactions.
• Assisted in organizing special events and private parties, ensuring smooth delivery and elevated guest experience.
• Recorded and processed guest orders accurately using handheld POS devices, minimizing order discrepancies.
Education
Associate of Science in Hospitality Management | University of Central Florida
May 2007
Expert-Level Skills
Food and Beverage Service, POS Systems, Team Leadership, Customer Satisfaction, Inventory Management, Event Coordination, Suggestive Selling, Upselling Strategies, Training and Development, Conflict Resolution, Time Management, Attention to Detail, Excellent Communication
Olive Garden Server Resume
Customer service skills, proficiency in taking and delivering orders accurately, and the ability to work efficiently in a fast-paced environment without crumbling under pressure are essential. Emphasize experience with handling cash and processing payments, as well as any roles in managing inventory or stock. Make it clear that you can communicate and cooperate well with a team, noting any leadership roles or duties. You can also highlight your passion and commitment to maintaining a clean and welcoming dining atmosphere.
Experienced server with over 6 years of expertise providing exceptional customer service in high-volume dining environments. Proven track record of improving guest satisfaction and operational efficiency.
PROFESSIONAL Experience
Server | Company A
January 2020 — Present, Baton Rouge, USA
• Provided exceptional service to over 200 guests per week, ensuring customer satisfaction and repeat business.
• Improved table turnover rate by 15% through efficient and accurate order processing using the POS system.
• Trained 10+ new servers on company policies, guest service techniques, and menu knowledge, enhancing team performance.
• Collaborated with kitchen staff and management to handle special event dinners, increasing revenue by 20% during these events.
• Conducted daily inventory checks, reducing stock discrepancies by 30% through meticulous record-keeping.
Server | Company B
June 2017 — December 2019, Baton Rouge, USA
• Delivered exemplary service to more than 150 guests weekly, maintaining high guest satisfaction rates.
• Achieved a 10% increase in upselling beverages and appetizers by recommending daily specials to guests.
• Implemented a new order-taking procedure that reduced order errors by 20%, resulting in faster service times.
• Managed guest complaints effectively, resolving issues within minutes and maintaining a positive dining atmosphere.
Server | Company C
January 2015 — May 2017, Baton Rouge, USA
• Handled table service for an average of 100 patrons per day, ensuring quick turnover and high satisfaction.
• Successfully managed a busy dining room during peak hours, increasing table coverage by 15%.
• Engaged regularly with guests to recommend menu items, resulting in a 10% increase in dessert sales.
Server | Company D
June 2012 — December 2014, Baton Rouge, USA
• Provided service to approximately 80 guests daily, focusing on personalized guest experiences.
• Organized and maintained server station, ensuring cleanliness and order for efficient service.
• Developed strong relationships with regular customers, contributing to a loyal client base.
Education
Associate of Arts in Hospitality Management | Louisiana State University
May 2012
Expert-Level Skills
Customer Service, POS Systems, Inventory Management, Team Collaboration, Sales Techniques, Conflict Resolution, Training and Development, Multitasking, Upselling, Menu Knowledge, Time Management, Communication Skills
Event Server Resume
Highlight your experience working in a fast-paced and dynamic environment. Make it clear that you’re capable of adapting to different event formats, from galas to conferences. Show that you have top-tier teamwork and communication skills, as you’ll need to collaborate with catering staff and fellow servers. Demonstrate your attention to detail and ability to ensure a smooth flow of service throughout the event. Don't forget to mention any experience with buffet service, setting up and clearing tables efficiently, and handling large crowds professionally.
Experienced and dedicated event server with a proven track record of delivering exceptional service at high-profile events. Adept at managing large volumes while ensuring customer satisfaction and operational efficiency.
PROFESSIONAL Experience
Lead Event Server | Company A
January 2020 — Present, New York, USA
• Coordinated and managed event service teams of 10-15 servers for high-profile events with up to 500 guests, ensuring smooth operations and guest satisfaction.
• Developed and implemented service strategies that increased efficiency by 20%, utilizing tools like POS systems and customer feedback loops.
• Trained and mentored new staff members, effectively reducing onboarding time by 25% with the use of structured training programs.
• Collaborated with event planners and other departments to ensure seamless service, contributing to a 95% guest satisfaction rate.
• Managed inventory and supply orders for events exceeding 1000 guests, ensuring no disruptions in service.
Event Server | Company B
March 2017 — December 2019, Chicago, USA
• Provided high-quality service at diverse events, including weddings, corporate functions, and private parties, serving up to 300 guests.
• Maintained a 98% punctuality record across 200+ events, ensuring preparedness and reliability.
• Assisted in the setup and breakdown of event spaces, following detailed layouts and client specifications to meet their unique needs.
• Used POS systems to process payments and orders accurately, resulting in 0.01% error rate.
Banquet Server | Company C
June 2015 — February 2017, Boston, USA
• Delivered exceptional service to more than 800 guests across various events, earning consistent positive feedback from guests and supervisors.
• Coordinated closely with kitchen staff to ensure timely and accurate delivery of food and beverages, reducing wait times by 15%.
• Assisted in the execution of themed events, adapting quickly to changing requirements and complex layouts.
Catering Server | Company D
August 2013 — May 2015, Dallas, USA
• Served at over 100 events per year, including high-profile galas and intimate private parties, ensuring meticulous attention to detail and client satisfaction.
• Maintained and adhered to all health and safety standards, contributing to a spotless health inspection record.
• Provided personalized service, remembering regular clients' preferences and contributing to repeat business.
Education
Associate of Arts in Hospitality Management | Johnson & Wales University
May 2013
Expert-Level Skills
Event Coordination, Team Leadership, Customer Service, POS Systems, Inventory Management, Staff Training, Health and Safety Compliance, Multitasking, Time Management, Client Relations, Problem Solving, Adaptability, Reliability, Attention to Detail
Gourmet Food Server Resume
While customer service skills are key, double down on highlighting extensive knowledge of fine dining and gourmet cuisine, as well as your experience in upscale restaurant environments. Show off your ability to pair food and beverages, attention to detail in presentation, and adaptability by clarifying that you can handle special requests and dietary restrictions. Mention any formal training or certifications in hospitality or culinary arts, as well as your proficiency in navigating high-pressure situations. Additionally, include examples of teamwork, leadership, and a commitment to providing a memorable dining experience.
Experienced gourmet food server with a proven ability to elevate customer dining experiences through expert service, menu knowledge, and efficient operations.
PROFESSIONAL Experience
Lead Server | Company A
March 2018 — Present, Yountville, USA
• Managed a team of 12 servers, ensuring exceptional service for over 100 guests during peak dining hours, while maintaining a 98% customer satisfaction rating.
• Spearheaded weekly training sessions focused on menu knowledge, service precision, and customer engagement, resulting in a 20% increase in positive customer reviews.
• Collaborated with the kitchen staff to ensure timely and accurate delivery of dishes, reducing service errors by 15% over six months using Orderly software.
• Implemented a detailed feedback system that tracked guest preferences, leading to a 25% increase in repeat clientele.
• Directed the rollout of a new POS system, reducing transaction time by 40% and improving service efficiency.
Senior Server | Company B
January 2015 — February 2018, New York, USA
• Provided fine dining experience to high-profile guests, including the careful presentation of dishes and wine pairings in a 3-star Michelin restaurant.
• Trained 10 new servers in upscale service techniques and menu knowledge, enhancing the overall team performance and reducing customer complaints by 30%.
• Increased upsell revenue by 40% through strategic menu recommendations, improving overall restaurant profitability.
• Assisted in the organization and execution of private dining events for groups of up to 50, ensuring a seamless and memorable experience for all attendees.
Server | Company C
June 2012 — December 2014, Aspen, USA
• Delivered exceptional service to an average of 80 guests per night in a high-volume, fine dining environment.
• Maintained accurate knowledge of a 25-course menu and seasonal dishes, enhancing guest dining experiences through expert recommendations.
• Improved table turnover rate by 15% through efficient service and coordinated teamwork, boosting overall restaurant capacity and revenue.
Server | Company D
April 2010 — May 2012, Napa Valley, USA
• Provided personalized service to a diverse clientele, leading to a 10% increase in customer loyalty and repeat visits.
• Assisted in the development of a new seasonal menu, contributing creative ideas and feedback that were implemented into the final offerings.
• Maintained an organized and clean service area, ensuring compliance with health and safety regulations and achieving top scores in health inspections.
Education
Associate of Applied Science in Hospitality Management | Culinary Institute of America
May 2010
Expert-Level Skills
Fine dining service, menu knowledge, wine pairings, team management, customer engagement, POS systems, efficiency improvements, upselling techniques. Strong attention to detail, excellent communication skills, and ability to thrive in high-pressure environments.
Resort Server Resume
Show that you can provide exceptional customer service in a relaxed and friendly atmosphere. Mention your experience catering to resort guests and helping them meet their needs, such as assisting with poolside or beach service. Detail your knowledge of the resort's amenities and activities to assist guests with recommendations. Demonstrate strong multitasking skills—you’ll likely be expected to manage multiple tables and requests. Additionally, emphasize your ability to carry out tasks and long shifts in a positive demeanor, creating a memorable experience for guests throughout their stay.
Experienced and dedicated resort server with proven expertise in high-end hospitality environments. Adept at providing exceptional customer service, ensuring guest satisfaction, and efficiently managing high-volume service.
PROFESSIONAL Experience
Lead Server | Company A
May 2020 — Present, San Diego, USA
• Improved guest satisfaction scores by 20% through exemplary service and attentive approach, leveraging customer feedback mechanisms.
• Managed a team of 15 servers, ensuring efficient training and adherence to luxury service standards, resulting in a 30% reduction in service errors.
• Implemented a new order tracking system using iPad-based technology, reducing order delivery times by 25% and enhancing overall guest experience.
• Successfully resolved guest complaints within a 10-minute average response time, enhancing the reputation of the dining service department.
• Developed and launched a new seasonal menu, collaborating closely with the culinary team, which increased average guest dining spend by 15%.
Server | Company B
March 2017 — April 2020, Jackson Hole, USA
• Delivered high-quality dining experience to over 200 guests daily, ensuring prompt and friendly service in a fast-paced environment.
• Increased upselling of premium menu items by 10% through strategic recommendations and extensive menu knowledge.
• Assisted in training 10 new servers on fine dining protocols and guest interaction techniques, maintaining consistency in service quality.
• Conducted inventory checks and coordinated with kitchen staff to ensure seamless operation and availability of menu items.
Server | Company C
June 2014 — February 2017, Nantucket, USA
• Efficiently served an average of 100 guests per shift, handling high-pressure situations with professionalism and efficiency.
• Played a key role in promoting new dishes and seasonal specials, resulting in a 12% increase in sales during peak seasons.
• Conducted daily pre-service briefings and organized dining spaces to ensure a welcoming and aesthetically pleasing environment.
Server | Company D
January 2012 — May 2014, Aspen, USA
• Maintained a customer satisfaction rating of 95% by delivering personalized and attentive service to each guest.
• Coordinated with kitchen staff to fulfill special dietary requirements and ensure timely service, enhancing overall guest experience.
• Actively participated in monthly team meetings to discuss performance metrics and implement improvement strategies.
Education
Associate of Science in Hospitality Management | Montclair State University
May 2011
Expert-Level Skills
Fine dining service, Menu Engineering, Conflict Resolution, Team Leadership, Customer Relationship Management (CRM), Inventory Management, Order Tracking Systems, Upselling Techniques, Communication, Time Management, Attention to Detail, Problem-Solving
Casino Server Resume
Share how you can provide efficient and friendly service in a fast-paced and high-energy environment. Discuss your experience handling multiple things at once, like taking drink orders, delivering food, and cashing out winning tickets. Show that you’re capable of ensuring accurate transactions and customer satisfaction. Demonstrate clear communication skills, attention to detail, and the ability to navigate crowded areas professionally.
Experienced casino server adept in providing exceptional customer service to high-volume patrons, ensuring a memorable and enjoyable experience. Expertise in upselling, handling cash transactions, and maintaining a clean and efficient working environment.
PROFESSIONAL Experience
Casino Server | Company A
March 2018 — Present, Atlantic City, USA
• Efficiently managed service for high-traffic casino floor, catering to over 500 patrons daily and ensuring optimal satisfaction.
• Successfully increased beverage sales by 15% through effective upselling techniques and a deep understanding of patron preferences.
• Accurately processed cash and credit transactions totaling $10,000 daily, maintaining a 100% error-free track record.
• Developed and trained a team of 10 new servers, enhancing overall service quality and team performance.
• Implemented a new inventory tracking system, reducing beverage stock discrepancies by 20%.
Casino Server | Company B
February 2015 — March 2018, Atlantic City, USA
• Delivered excellent service to high roller guests, contributing to a 95% customer satisfaction rating.
• Spearheaded a new menu rollout, increasing overall food and beverage sales by 10%.
• Collaborated with the bar and kitchen staff to ensure timely and accurate order delivery for up to 300 patrons per shift.
• Consistently maintained a clean and organized service area, reducing health and safety incidents by 25%.
Cocktail Server | Company C
May 2013 — February 2015, Las Vegas, USA
• Provided personalized service to VIP clients, contributing to a 20% increase in repeat business.
• Led nightly team meetings to discuss service improvements, resulting in a 30% reduction in customer complaints.
• Effectively balanced multiple tables, serving 200+ patrons per shift while maintaining high service standards.
Server | Company D
January 2010 — May 2013, Reno, USA
• Assisted in the development of a new training program for incoming servers, reducing onboarding time by 40%.
• Handled high-volume cash transactions, totaling $7,500 daily, with zero discrepancies.
• Ensured a high level of cleanliness and organization in all service areas, passing health inspections with top marks.
Education
Associate of Science in Hospitality Management | University of Nevada, Las Vegas
December 2009
Expert-Level Skills
Customer Service, Cash Handling, Upselling, Inventory Management, Team Leadership, Order Processing, Time Management, Safety and Sanitation, Communication, Problem-Solving
Theme Park Server Resume
Theme parks are full of good vibes and positive energy. Make it clear on your theme park server resume that you can match this fun energy while handling high customer volume. Showcase your experience with quick-service food and beverages. Emphasize your ability to deal with multiple orders and requests enthusiastically. Creating a welcoming and enjoyable experience for guests is key. Mention any experience you have working in crowded environments, especially with families with children, which is common in theme park settings.
Experienced server specializing in high-volume, family-friendly theme park environments, excelling in customer service and operational efficiency.
PROFESSIONAL Experience
Theme Park Server | Company A
May 2021 — Present, Anaheim, USA
• Managed up to 50 tables daily, achieving a 95% customer satisfaction rate measured through post-service surveys.
• Utilized point-of-sale (POS) systems, like Toast and Square, to process over 150 transactions per day with 99% accuracy.
• Trained and onboarded 15 new team members within a span of 6 months; provided continued mentorship to ensure adherence to service standards.
• Collaborated with kitchen staff to expedite food delivery, reducing average wait time by 20% and enhancing customer dining experience.
• Organized and coordinated special event dining services for crowds of up to 200 guests, ensuring a seamless and enjoyable experience.
Theme Park Server | Company B
March 2018 — April 2021, Los Angeles, USA
• Managed an average of 45 tables per shift, maintaining a 90% customer retention rate through exceptional service.
• Implemented inventory management techniques that reduced waste by 15% and optimized stock levels for popular items.
• Led the team in upsell strategies, contributing to a 10% increase in average ticket size over a year.
• Coordinated with the safety team to ensure all health and safety protocols were strictly followed during service, achieving a 100% compliance rate.
Senior Server | Company C
January 2015 — February 2018, Dallas, USA
• Supervised a team of 10 servers, organizing daily briefings and ensuring smooth operations during high-traffic periods with up to 1,000 visitors per day.
• Received 'Employee of the Month' honors three times in recognition of exceptional customer service and efficiency.
• Curated and maintained a comprehensive service manual used for training new hires, which improved training efficiency by 30%.
Server | Company D
June 2013 — December 2014, Orlando, USA
• Managed up to 30 tables per day, consistently receiving an average customer satisfaction rating of 4.8/5.
• Utilized POS systems to efficiently manage and process an average of 100 orders daily with minimal errors.
• Coordinated with the kitchen team to expedite orders and reduce customer wait times by 10%, enhancing overall dining experience.
Education
Bachelor of Arts in Hospitality Management | University of Central Florida
May 2013
Expert-Level Skills
Point-of-Sale Systems, Inventory Management, Menu Development, Customer Service, Staff Training, Event Coordination, Compliance, Time Management, Communication, Team Leadership
Ice Cream Server Resume
Make it clear that you have a friendly and approachable demeanor. Don’t only showcase your skills in serving customers, but also showcase your ability to take orders and prepare food or desserts promptly. Additionally, highlight experience in managing cash transactions, maintaining cleanliness and hygiene standards, and working effectively as part of a team. You can also describe any specific skills related to food safety, stock management, and creating a positive customer experience.
Experienced and customer-focused ice cream server with a proven track record of delivering exceptional service, driving sales, and enhancing customer satisfaction in high-volume environments.
PROFESSIONAL Experience
Ice Cream Server | Company A
March 2020 — Present, Minneapolis, USA
• Assisted an average of 200 customers daily, ensuring efficient service and maintaining high satisfaction levels, contributing to a 15% increase in repeat customers.
• Managed the cash register, accurately processing over $2,000 in transactions per shift using POS systems, ensuring a zero-discrepancy record.
• Trained 15 new employees on standard operating procedures, ice cream preparation, and customer service protocols which resulted in decreased onboarding time by 20%.
• Led promotional campaigns, including new flavor launches and seasonal specials, which increased sales by 10% during campaign periods.
• Maintained cleanliness and sanitary conditions of the service area by following FDA food safety guidelines, achieving a 98% score on health inspections.
Ice Cream Server | Company B
June 2017 — February 2020, Minneapolis, USA
• Delivered high-quality customer service to 150+ patrons daily, enhancing the guest experience and receiving a 95% customer satisfaction rating.
• Promoted and upsold ice cream cakes and specialty items, increasing average transaction value by 12%.
• Implemented efficient order taking and serving procedures that reduced customer wait times by 25%, boosting overall service efficiency.
• Assisted in inventory management, tracking and restocking supplies, and reducing product waste by 15% through accurate forecasting.
Ice Cream Server | Company C
April 2015 — May 2017, Saint Paul, USA
• Served more than 100 customers per shift, maintaining high standards of service and product presentation.
• Engineered enticing ice cream displays which resulted in a 10% increase in impulse purchases.
• Processed transactions swiftly, managing to serve customers in under 3 minutes on average, improving overall throughput.
Ice Cream Server | Company D
June 2013 — March 2015, Bloomington, USA
• Provided friendly and efficient service to 80 customers per day, building strong customer relationships and repeat business.
• Assisted in store promotions and events, which led to a 20% increase in foot traffic during peak times.
• Maintained high standards of cleanliness and hygiene by adhering to safety and sanitation guidelines, achieving consistent positive feedback on store cleanliness.
Education
Associate of Arts in Hospitality Management | University of Minnesota
May 2013
Expert-Level Skills
Customer Service, Point of Sale (POS) Systems, Cash Handling, Food Safety, Inventory Management, Team Collaboration, Promotional Campaigns, Upselling Techniques, Efficient Order Processing, Friendly Demeanor
Golf Club Server Resume
Show off your knowledge of fine dining etiquette and menus specific to a golf course setting. Highlight your ability to provide exceptional customer service in a professional and courteous manner. Write about your communication skills and how you can ensure a satisfying dining experience for golfers without disrupting their game. Prove that you can navigate through quiet environments during off-peak hours and a busier atmosphere during peak dining times. Describe any experience catering to a high-end clientele or working outdoors, if applicable to the specific golf club.
Experienced server with a track record of providing exceptional customer service in high-end golf club settings and executing high-volume service tasks with precision and professionalism.
PROFESSIONAL Experience
Senior Server | Company A
June 2020 — Present, Denver, USA
• Delivered high-quality service to over 150 members daily, ensuring satisfaction and adherence to club standards, utilizing POS systems for efficient order processing.
• Coordinated with a team of 15 servers and kitchen staff to streamline service during busy events, improving efficiency by 20% through effective communication and teamwork.
• Trained 10+ new hires on club protocols, ensuring consistent service quality and familiarity with upscale dining expectations.
• Managed inventory and ordering for dining supplies and beverages, reducing waste by 15% through regular audits and cost-effective purchasing.
• Handled guest complaints and special requests with professionalism, achieving a 95% resolution rate and maintaining high member satisfaction.
Server | Company B
May 2017 — May 2020, Augusta, USA
• Provided attentive table service for 200+ members daily during peak seasons, ensuring accurate orders and timely delivery of food and beverages.
• Assisted in the planning and execution of private events and tournaments, serving VIP guests and maintaining high service standards throughout.
• Enhanced menu knowledge and wine pairing skills, contributing to upselling and increasing average check totals by 15%.
• Collaborated with kitchen staff to address dietary restrictions, ensuring proper meal preparation and member satisfaction.
Server | Company C
March 2015 — April 2017, San Diego, USA
• Handled daily dining operations for a prestigious golf club, providing impeccable service to a clientele of 100+ members.
• Improved order accuracy and reduced wait times by 25% through efficient table management and coordination with kitchen staff.
• Supported banquet functions, serving large groups of up to 300 guests, maintaining pace and quality throughout events.
Junior Server | Company D
October 2013 — February 2015, Orlando, USA
• Assisted senior servers in delivering quality service to 80+ members daily, ensuring smooth dining experiences.
• Organized dining setups for events and maintained a clean and tidy environment, contributing to the overall ambiance.
• Observed and followed all food safety and hygiene regulations, achieving a 100% compliance rate during routine inspections.
Education
Associate Degree in Hospitality Management | University of Denver
May 2013
Expert-Level Skills
Fine Dining Service, POS Systems, Inventory Management, Event Coordination, Upselling Techniques, Wine Pairing, Team Training, Customer Satisfaction, Communication, Team Leadership
And here are some sample resumes for servers at different stages of their careers.
Bussing Server
Demonstrate your eagerness to learn and succeed in the restaurant industry. Even if you don’t have professional experience, you can still showcase transferable skills and knowledge. These could have been developed or gained from things like volunteer work where you served food for communities and helped out at school or local events. Mention specific coursework, projects, and extracurricular activities where you took on certain responsibilities. Highlight teamwork skills and strong work ethic. Emphasize your ability to learn quickly, follow instructions, and prioritize tasks effectively. You can also emphasize any personal qualities that make you a great team player, such as your punctuality, reliability, and positive attitude.
Highly proficient server with extensive experience in maintaining dining environments and ensuring customer satisfaction. Exceptionally skilled in fast-paced settings, efficient table management, and cross-functional collaboration.
PROFESSIONAL Experience
Server | Company A
March 2020 — Present, San Diego, USA
• Routinely served up to 150 customers per shift, ensuring prompt service and accurate order delivery using POS systems.
• Optimized table turnover rates by 20% through efficient timing and precise coordination with kitchen staff.
• Trained and mentored over 10 new hires, effectively sharing knowledge on customer service protocols and restaurant standards.
• Collaborated with bartenders and kitchen staff to handle special requests and dietary needs, enhancing customer satisfaction.
• Managed daily cash handling procedures, reconciling totals to maintain accuracy and accountability.
Bussing Server | Company B
June 2017 — February 2020, San Diego, USA
• Provided support in clearing and resetting tables for an average of 100+ customers per shift to maintain flow and readiness.
• Executed cleaning tasks and maintained sanitary standards in dining areas, resulting in a 95% cleanliness rating.
• Assisted servers by delivering food and beverages, ensuring order accuracy and timely service.
• Implemented strategies that reduced table turnaround time by 15%, thereby enhancing customer seating efficiency.
Server Assistant | Company C
April 2015 — May 2017, San Diego, USA
• Handled an average of 120 covers per shift by effectively bussing tables and supporting head servers.
• Contributed to a consistent 90% customer satisfaction rate by maintaining a clean and friendly dining atmosphere.
• Supported kitchen staff by transporting dirty dishes and replenishing supplies, streamlining operational efficiency.
Wait Staff | Company D
January 2013 — March 2015, San Diego, USA
• Delivered exceptional dining experiences to guests by managing orders, handling special requests, and upselling menu items.
• Enhanced customer retention by 10% through personalized and courteous service, maintaining a pleasant dining atmosphere.
• Consistently maintained excellent table appearance by performing regular cleanliness checks and providing attention to detail.
Education
Associate of Arts in Hospitality Management | San Diego State University
2010 — 2012
Expert-Level Skills
Customer Service, Efficient Table Management, POS Systems, Order Delivery, Mentoring & Training, Table Turnover Optimization, Sanitation Standards, Cash Handling, Cross-functional Collaboration, Time Management, Attention to Detail, Teamwork, Communication
Food Runner
Detail your experience efficiently handling food delivery in a fast-paced restaurant environment. If you have prior bussing experience, mention it to make it clear that you’re familiar with restaurant settings. Emphasize your ability to multitask, navigate a busy dining room, and prioritize tasks to ensure timely food delivery. Focus on your attention to detail, ensuring orders are correct and presented well. Don't forget to mention your strong work ethic, communication skills, and ability to follow instructions precisely in a high-pressure setting.
Detail-oriented Food Runner with extensive experience in high-volume restaurants, proficient in expediting food orders and maintaining exceptional dining experiences.
PROFESSIONAL Experience
Food Runner | Company A
January 2020 — Present, Dallas, USA
• Expedited over 200 meal orders daily, ensuring food was promptly delivered to customers within 2 minutes from kitchen dispatch.
• Collaborated closely with kitchen staff to address and resolve order discrepancies, improving order accuracy by 20%.
• Implemented a tracking system for food orders that reduced delivery errors by 15%, enhancing customer satisfaction.
• Trained and supervised 5 new food runners, resulting in improved team efficiency and service quality.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations at all times.
Food Runner | Company B
March 2017 — December 2019, Houston, USA
• Delivered an average of 180 meal orders per shift with consistent accuracy and speed, maintaining a customer satisfaction rate of 95%.
• Assisted in setting up and breaking down the dining area for special events, servicing up to 150 guests in a single sitting.
• Conducted frequent communication with wait staff and management to streamline the food delivery process and enhance dining operations.
• Implemented efficient food running pathways that reduced kitchen-to-table delivery time by 20%.
Server Assistant | Company C
February 2015 — February 2017, Austin, USA
• Assisted servers in providing exceptional service to over 200 customers daily by promptly delivering food and drinks.
• Monitored dining rooms to ensure tables were bussed, sanitized, and reset promptly, reducing wait times by 10%.
• Provided support to the kitchen staff, expediting orders and ensuring timely delivery of meals to customers.
Busser | Company D
January 2013 — January 2015, San Antonio, USA
• Supported servers in delivering an exceptional dining experience by efficiently clearing and resetting tables for up to 120 patrons each shift.
• Maintained clean and organized dining and kitchen areas, ensuring compliance with local health and safety standards.
• Assisted in maintaining inventory levels by replenishing table supplies and kitchen stock, reducing downtime and service delays.
Education
High School Diploma | North Dallas High School
May 2012
Expert-Level Skills
Order Management, Food Handling, Customer Service, Team Collaboration, Time Management, Communication, Problem Solving, Training New Staff
Server Trainee
Highlight your adaptability and eagerness to learn. Showcase skills and knowledge you developed from any relevant experience or certifications in restaurants, food safety, and serving etiquette. You can also mention any projects, volunteer work, extracurricular activities, or coursework from your academic background that demonstrate transferable skills. Don't forget to also detail your positive attitude, willingness to help, and teamwork skills.
Dedicated and efficient server with extensive experience in high-volume establishments, recognized for excellent customer service and multitasking abilities.
PROFESSIONAL Experience
Server | Company A
May 2022 — Present, Houston, USA
• Successfully handled over 50 tables per shift, reducing customer wait times and increasing table turnover by 20% through efficient service practices.
• Consistently achieved a 95% customer satisfaction rate as measured by guest surveys, contributing to loyalty and repeat business.
• Trained and onboarded 15+ new hires to maintain high levels of service quality, leading to a 30% reduction in training time.
• Implemented a new order-taking system using a tablet, streamlining order processes and decreasing errors by 25%.
• Regularly updated knowledge of menu items, promotions, and dietary options, providing guests with informed dining choices and enhancing their overall experience.
Server | Company B
July 2020 — April 2022, Dallas, USA
• Managed and delivered orders for up to 40 tables per shift in a dynamic, fast-paced environment, ensuring timely service and accuracy.
• Fostered a welcoming and friendly atmosphere, receiving commendations from customers and team leaders for exceptional service.
• Collaborated with kitchen staff to ensure timely preparation and delivery of orders, improving workflow efficiency by 15%.
• Handled daily cash and credit transactions totaling up to $2,000, maintaining a high level of accuracy and accountability.
Server | Company C
March 2018 — June 2020, Austin, USA
• Provided exceptional service to tables, leading to a 20% increase in daily tips earned.
• Coordinated with the kitchen and bar staff to ensure timely meal and beverage delivery, reducing average wait time by 10 minutes.
• Assisted in maintaining a clean and orderly dining environment, thereby passing all health inspections with high marks.
Server | Company D
January 2016 — February 2018, San Antonio, USA
• Served an average of 30 tables per shift, implementing upselling techniques that increased average check size by 15%.
• Supported events and special functions, ensuring seamless service for parties of up to 100 guests.
• Tracked and restocked inventory, reducing shortages and ensuring product availability.
Education
Bachelor of Science in Hospitality Management | University of Houston
May 2015
Expert-Level Skills
Customer Service, Order Management, Cash Handling, POS Systems, Upselling Techniques, Time Management, Conflict Resolution, Team Collaboration, Training & Development
Entry-Level Server
Highlight relevant customer service and hospitality experience. Showcase strong communication skills and a positive attitude. Emphasize any teamwork or collaboration experiences, even from non-professional settings, and detail responsibilities that demonstrate reliability and a strong work ethic, such as volunteering or school projects. And list any certifications like food safety and alcohol service.
Dedicated server with over 2 years of experience providing exceptional customer service in fast-paced environments. Proven ability to handle multiple tasks efficiently while maintaining high standards of service and professionalism.
PROFESSIONAL Experience
Server | Company A
January 2022 — Present, Seattle, USA
• Efficiently served an average of 50-70 tables per shift, ensuring timely and accurate order delivery.
• Upsold menu items resulting in a 15% increase in daily revenue using suggestive selling techniques.
• Tracked and managed inventory levels utilizing POS systems, reducing waste by 10% monthly.
• Collaborated with kitchen staff to expedite orders, maintaining a customer satisfaction score of 95% over a 6-month period.
• Trained and mentored 5 new hires, improving their performance through peer-to-peer coaching and continuous feedback.
Server | Company B
June 2021 — December 2021, Everett, USA
• Delivered excellent table service to an average of 60 customers per shift, maintaining high guest satisfaction.
• Achieved a 12% increase in sales through effective upselling and promotion of daily specials.
• Ensured cleanliness and organization of dining areas by adhering to health and safety guidelines.
• Processed payments quickly and accurately, minimizing checkout errors to less than 1%.
Server | Company C
January 2020 — May 2021, Olympia, USA
• Assisted in the smooth operation of daily service, handling 40-50 tables per shift.
• Provided excellent customer service, resulting in a 90% customer retention rate over a year.
• Trained 3 new waitstaff, reducing onboarding time by 30%.
Server | Company D
May 2019 — December 2019, Spokane, USA
• Delivered prompt and courteous service to 50 patrons per day.
• Assisted in managing inventory levels, reducing waste by 15%.
• Improved team collaboration by initiating a weekly team meeting to address operational challenges.
Education
Associate of Arts in Hospitality Management | University of Washington
2018
Expert-Level Skills
Customer Service, POS Systems, Inventory Management, Upselling, Team Collaboration, Multitasking, Training & Mentoring, Time Management, Attention to Detail, Communication
Junior Server
Share how you can successfully serve customers and cooperate with your team. Make it clear that you can handle high-pressure environments and communicate effectively. Mention skills in cash handling, order taking, and resolving customer complaints. You can also still list any relevant certifications that demonstrate hospitality skills and knowledge.
Dedicated Junior Server with strong experience in high-volume restaurant environments and a proven track record of delivering exceptional customer service.
PROFESSIONAL Experience
Junior Server | Company A
January 2021 — Present, Dallas, USA
• Managed service for up to 50 tables per shift in a high-volume restaurant, ensuring timely and accurate order fulfillment.
• Implemented a streamlined process for handling large party reservations, reducing wait times by 15%.
• Assisted in training 10+ new hires on company policies, food safety standards, and customer service techniques.
• Increased sales by 10% through up-selling daily specials and promotional items, utilizing POS systems efficiently.
• Maintained a 95% positive customer feedback rating by consistently providing friendly and attentive service.
Server | Company B
June 2018 — December 2020, Houston, USA
• Provided exemplary service to more than 30 tables per shift, enhancing the dining experience by promptly addressing customer inquiries and concerns.
• Collaborated with kitchen staff to expedite food delivery during peak hours, reducing average wait time by 10 minutes.
• Tracked and managed inventory for front-of-house supplies, ensuring each shift was fully equipped.
• Developed rapport with customers through effective communication and personalized service, leading to a 20% increase in repeat business.
Server | Company C
February 2016 — May 2018, Austin, USA
• Oversaw serving operations during shifts, handling up to 25 tables simultaneously with precision.
• Excelled in suggestive selling, contributing to a 15% increase in daily sales revenue.
• Ensured compliance with health and safety regulations by meticulously following sanitation standards.
Server Intern | Company D
May 2015 — January 2016, San Antonio, USA
• Assisted senior servers with table management and order delivery, servicing up to 20 tables per shift.
• Acquired skills in customer relations and food presentation, contributing to a 90% customer satisfaction rate.
• Performed various front-of-house duties, including setting tables and maintaining cleanliness, to ensure smooth restaurant operations.
Education
Associate of Applied Science in Hospitality Management | Texas Tech University
2015
Expert-Level Skills
Customer Service, POS Systems, Team Collaboration, Order Management, Up-selling Techniques, Food Safety Standards, Inventory Management, Time Management, Effective Communication
Mid-Level Server
Focus writing about your experience in providing exceptional customer service in a fast-paced environment. Show that you can multitask effectively. Clarify how you managed multiple tables and prioritized tasks to ensure a smooth service. Quantify achievements whenever possible, mentioning any positive customer reviews and restaurant goals that you met or exceeded. Demonstrate your knowledge of food and beverage menus, as well as your ability to handle guest requests and resolve complaints professionally. You should also share how you successfully collaborated with colleagues to create a positive dining experience.
Dedicated mid-level server with over 6 years of experience in the hospitality industry, providing exceptional customer service in high-volume environments. Proven track record of increasing customer satisfaction and driving sales through excellent service and team collaboration.
PROFESSIONAL Experience
Server | Company A
March 2019 — Present, Austin, USA
• Managed up to 15 tables per shift, ensuring timely service and customer satisfaction in a high-volume restaurant with an average of 500+ daily customers.
• Increased average table ticket by 15% through strategic upselling techniques and product knowledge, contributing to an overall revenue growth of 10% year-over-year.
• Trained and mentored over 20 new hires, resulting in a 30% reduction in onboarding time and improved team productivity.
• Utilized Point of Sale (POS) systems to process an average of 200 transactions per shift, maintaining a 98% accuracy rate in order processing and billing.
• Consistently achieved customer satisfaction scores above 90%, as measured through guest satisfaction surveys.
Server | Company B
May 2016 — February 2019, Dallas, USA
• Delivered exceptional service to an average of 100 tables per week, maintaining a 95% customer satisfaction rate.
• Spearheaded a new team initiative to improve the speed of service, leading to a 20% reduction in table turn-around time.
• Handled special dietary requests and custom orders for over 50 guests per week, ensuring compliance with food safety regulations and customer preferences.
• Conducted inventory checks and reported shortages to management, reducing instances of stockouts by 25%.
Server | Company C
June 2014 — April 2016, San Antonio, USA
• Provided excellent table service for over 70 tables per week, maintaining a positive dining experience through attentive service.
• Assisted in developing menu descriptions, which increased customer understanding and satisfaction by 10%.
• Collaborated with kitchen staff to ensure timely delivery of food orders, achieving a 95% on-time rate.
Server | Company D
August 2012 — May 2014, Houston, USA
• Oversaw the service operations for up to 10 tables per shift in a fast-paced environment, ensuring timely and efficient service.
• Coordinated with team members to optimize workflow, resulting in a 20% increase in service efficiency.
• Implemented upselling strategies that boosted beverage sales by 25% over a 6-month period.
Education
Bachelor of Arts in Hospitality Management | University of Houston
May 2012
Expert-Level Skills
Customer Service, Point of Sale (POS) Systems, Upselling Techniques, Inventory Management, Team Training, Compliance with Food Safety Regulations, Menu Development, Time Management, Team Collaboration, Communication Skills
Senior Server
Establish your extensive knowledge and experience in the food service industry, emphasizing leadership roles, and advanced skills in customer service, team management, and problem-solving. Detail achievements such as successfully managing high-volume shifts, training and mentoring junior staff, optimizing service efficiency, and handling complex customer issues. Additionally, showcase your expertise in cash handling, inventory management, and adhering to health and safety regulations. A senior-level server resume should also reflect strong communication and organizational skills.
Experienced Senior Server with over a decade in hospitality, combining excellent customer service skills with efficient and productive work habits in high-volume environments.
PROFESSIONAL Experience
Senior Server | Company A
January 2018 — Present, Austin, USA
• Spearheaded efforts to enhance customer satisfaction, achieving a 15% boost in repeat customers through personalized service and timely order processing.
• Managed high-traffic banquet events serving up to 200 guests, maintaining a 98% satisfaction rate by coordinating with kitchen and bar staff efficiently.
• Trained and mentored 15 new staff members on service protocols and POS systems, reducing onboarding time by 25%.
• Implemented an inventory tracking system that reduced waste by 10%, optimizing stock levels and cutting costs.
• Collaborated with management to refine menu descriptions and wine pairing suggestions, which increased average ticket sales by 12%.
Lead Server | Company B
June 2013 — December 2017, San Diego, USA
• Improved customer turnover rate by 20% during peak hours by optimizing table management and order workflow.
• Directed a team of 8 servers during shifts, ensuring consistent service quality and adherence to health and safety standards.
• Enhanced upselling techniques, leading to a 15% increase in beverage sales over a six-month period.
• Developed and executed training programs for newly hired servers, reducing error rates by 35% and improving customer satisfaction.
Server | Company C
March 2010 — May 2013, Raleigh, USA
• Provided exceptional service to an average of 100 customers daily, maintaining a 95% satisfaction score in customer feedback.
• Implemented a reservations system that cut down wait times by 30%, leading to improved guest experiences.
• Assisted in menu planning and wine selection, contributing to a 10% increase in average guest spending.
Server | Company D
May 2007 — February 2010, Nashville, USA
• Delivered prompt and friendly service to an average of 80 customers per shift, maintaining a high level of guest satisfaction.
• Processed large party orders efficiently, reducing wait times by 20% through effective communication with kitchen staff.
• Ensured compliance with food safety and sanitation guidelines, contributing to the café earning a top health inspection score.
Education
Associate of Arts in Hospitality Management | Johnson & Wales University
May 2007
Expert-Level Skills
Customer Service, Team Leadership, POS Systems, Menu Development, Wine Pairings, Inventory Management, Conflict Resolution, Training & Development, Multi-tasking, Attention to Detail, Excellent Communication Skills.
Lead Server (or Head Server)
Showcase leadership skills and qualities. Prove that you can train and mentor new servers, ensuring they carry out their tasks effectively, deliver exceptional service, and adhere to restaurant standards. Share your ability to delegate tasks, manage a team during peak hours, and resolve server-related issues independently. You’ll also need to show strong communication and interpersonal skills to create a positive, collaborative work environment. Specify any management-related responsibilities using numbers and quantify achievements as a server to emphasize your knowledge in the restaurant industry. Mention improvements in team efficiency and any positive feedback from customers as well as servers you’ve mentored.
Experienced Lead Server with over 10 years in high-end dining establishments. Proven track record of driving guest satisfaction and improving operational efficiency.
PROFESSIONAL Experience
Lead Server | Company A
January 2020 — Present, Seattle, USA
• Supervised a team of 15 servers, ensuring high levels of guest satisfaction and efficient table turnover rates, increasing revenue by 20% in two years.
• Developed and implemented a new training program for incoming servers, reducing onboarding time by 25% using digital resources and hands-on mentoring.
• Managed daily reservations and seating arrangements, achieving a 98% table occupancy rate during peak hours through effective resource allocation.
• Handled customer complaints and special requests, with a 95% successful conflict resolution rate, maintaining a 4.8-star average rating on customer review platforms.
• Coordinated with kitchen staff and other departments to improve service speed and meal quality, leading to a 15% reduction in meal preparation times using real-time communication tools.
Senior Server | Company B
May 2015 — December 2019, Portland, USA
• Led a team of 10 servers, achieving a 30% improvement in order accuracy through detailed training and weekly review sessions.
• Collaborated with management to develop and execute promotional events, increasing weekend foot traffic by 25% using targeted marketing campaigns.
• Monitored inventory levels for front-of-house supplies, reducing shortages by 40% through stringent tracking and timely reordering.
• Trained and mentored junior servers, achieving a 90% retention rate among new hires by creating a supportive and educational work environment.
Server | Company C
June 2012 — April 2015, San Jose, USA
• Provided exceptional service to a high volume of customers, achieving a 95% positive feedback rate on post-dining surveys.
• Assisted in developing dining room layouts and seating plans for large events, enhancing guest experiences and ensuring smooth operations.
• Participated in weekly team meetings to discuss and implement improvements in service quality and efficiency.
Server | Company D
January 2010 — May 2012, Eugene, USA
• Maintained a high level of cleanliness and organization in the dining area, receiving commendations from management for attention to detail.
• Assisted in inventory management and restocking, reducing waste by 10% through effective supply chain management practices.
• Played a key role in implementing a new POS system, reducing transaction errors by 15% and speeding up service times.
Education
Bachelor of Arts in Hospitality Management | Cornell University
2009
Expert-Level Skills
Leadership, Staff Training, Customer Service, Conflict Resolution, Inventory Management, POS Systems, Time Management, Team Collaboration, Problem-Solving, Effective Communication
How to Write a Server Resume (For Full-Time and Part-Time Positions)
Short answer:
Focus on customer service skills, hospitality experience, and list measurable achievements if possible. Create a professional header with your name and contact details, followed by a 2–3 sentence resume summary of your relevant skills key accomplishments. List previous jobs in reverse chronological order, showcasing success in hospitality, and highlighting multitasking, teamwork, and communication skills. Specify responsibilities, mention positive recognition, and quantify achievements. Include education and relevant certifications like food safety. List key skills and menu knowledge in the skills section, and add additional sections like languages, volunteer work, and side projects to show any further relevant skills and experience.
Firstly, choose the right format.
For almost all servers, the reverse-chronological format is your best option. Even if you have a lack of direct experience, you can still use the same structure as the reverse-chronological format but emphasize your skills and academic background.
For the layout and formatting of your resume, keep it professional. Stick to a font like Arial, use bullet points for easy readability, and make sure spacing and margins are consistent. Avoid excessive graphics or colors, and use clear section headings. And unless you have extensive work experience to showcase, keep your resume one page long.
Right below your name, you can also state your professional title (e.g, Fine Dining Server) to immediately make your position clear.
Describe relevant experience in the work experience section
Double down on your work history in restaurants. If you lack experience working directly as a server, focus on other relevant roles in retail, hospitality, and any other customer-facing positions where customer satisfaction is a top priority.
List jobs in reverse chronological order. Start with your current or most recent job position. Go backwards from there, but only include the most relevant roles.
Each job position entry should include the following details: job title, company name, location, start and end dates of employment.
Write no less than three and no more than seven bullet points under each position. Use more bullet points for recent roles. Detail restaurant, hospitality and customer service responsibilities and achievements.
Begin every bullet point with a clear action verb. Next, describe the responsibility or task you carried out, followed by the result achieved. To make it more impactful, specify tasks by using numbers and quantify achievements using metrics (e.g., “Managed an average of 15 tables per shift, maintaining a 95% customer satisfaction rate”).
List academic qualifications in the education section
Include your educational background. You can also mention any relevant courses or projects that demonstrate transferable skills and knowledge to a server role.
List your education in reverse chronological order. Start with your highest qualification earned.
Add the following details for every entry: qualification title, institution name, location, and graduation date.
If you have taken specific courses related to hospitality, food safety, or customer service, include them here.
If you are currently pursuing a degree or certification, mention the expected graduation date.
Highlight any relevant coursework or honors that demonstrate skills applicable to a server role (e.g., “Completed a course in Food Safety Management”).
Mention your core competencies in the skills section
In other words, add key resume skills for a server job position. Mention the abilities that you’re most proficient in that make you a strong candidate.
List skills relevant to a servant role. Include both hard skills and soft skills.
Organize your skills into categories if you have multiple related skills (e.g., “Customer Service Skills,” “Technical Skills”).
Prioritize specific skills from the company’s job description that you excel in.
Highlight any language proficiency, especially if relevant to the job location or clientele.
Mention any relevant fields of interest and additional training or certifications that reinforce your credentials as a server.
Not sure where to start? I don’t blame you—there are a bunch of skills you could possibly mention. See below for some examples.
Customer service skills for server resumes:
Active listening
Building rapport
Problem-solving
Empathy
Patience
Conflict resolution
Customer engagement
Attention to detail
Hospitality etiquette
Hard skills for servers:
Order accuracy
Cash handling
Point of Sale (POS) systems
Foreign languages
Multitasking
Inventory management
Menu knowledge
Health and safety compliance
Soft and interpersonal skills for servers:
Communication
Team coordination
Adaptability
Reliability
Work ethic
Professionalism
Emotional intelligence
Stress management
Time management
Examples of “fields of interest” for a server resume:
Wine and beverage knowledge
Culinary arts
Nutrition and dietary needs
Event planning
Include additional sections that reinforce your credentials
Additional resume sections act as further proof of your skills, knowledge, and experience. These are twice as important when writing a server resume with little to no experience.
Here are some of the best extra sections to add for a server resume:
Certifications. Including relevant certifications such as ServSafe, TIPS (Training for Intervention Procedures), or any hospitality-related certifications can demonstrate your dedication to professional standards.
Training programs. Highlight any specialized training programs you’ve completed, such as customer service training, food handling courses, or wine and beverage courses.
Awards and recognitions. If you’ve received any awards or recognitions for your server skills, such as “Employee of the Month” or other accolades, list them in a dedicated section to emphasize your excellence.
Professional associations. Membership in industry organizations (e.g., National Restaurant Association) can showcase your commitment to the field.
Volunteer work. Include any experience you have working in a hospitality setting. This can include local charity and community events.
Languages. Mention any languages you’re proficient in. These are impressive to put on a resume and can help you stand out from other server candidates.
Provide a concise overview of what you have to offer in the summary or objectives section
This section is often easier to write last after completing all the other sections because it allows you to reflect on the most important points from your resume.
If you have relevant experience, include a summary section to provide an overview of your career and professional strengths. If you’re applying for your first server job, write an objective section to showcase your career goals in alignment with the job description.
Mention your career highlights and areas of expertise in 3–4 sentences. Match the company’s job description by emphasizing specific skills and experiences that employers are looking for.
Use clear action verbs that illustrate how you’re going to help your target organization reach their goals. Include quantifiable achievements you’ve delivered in the past, and directly show how your skill set can help the organization you’re applying to achieve the same.
Write up to 2–3 sentences. Emphasize relevant skills and knowledge. In your last sentence, state your career objectives in alignment with the job requirements.
Show enthusiasm by using action verbs that portray your eagerness to learn, adapt, and contribute to the organization’s success.
Struggling to write a concise overview? You can use Rezi AI Resume Summary Generator to help you write a summary or objectives section that’s tailored to the job description. Simply the job position and skills you want to highlight. The AI writer will do the rest. Here’s a sneak peek of how it works:
Double-check your writing and formatting
Lastly, make sure your resume is technically correct in both writing and formatting. This means having a resume that’s clear, concise, and free from error.
A clean resume format is everything. Choose a professional font. Maintain consistent sizing and spacing, and have clear section headings. Avoid dense text and over-the-top design elements that make your resume less readable.
Prioritize precision. Keep your resume as concise as possible and up to one page long. The only exception for extending to two pages is when you have extensive experience and relevant skills or achievements to showcase.
Put all resume sections in the right order: header, summary or objectives, work experience, education, additional sections, and skills.
If you realize that there’s a section that’s unrelated to the job requirements and doesn’t really highlight transferable skills, cut it out from your resume.
Make sure you’ve included keywords from the job description and that you’ve tailored your resume to meet the company’s hiring criteria.
Proofread everything. Check for spelling, grammar, and punctuation mistakes.
How to Make Your Server Work Experience Look Good on a Resume When Applying for a Different Role
Server work experience can still be valuable to include, especially when you’re a new graduate or have no professional experience in the field you’re applying for. This allows you to highlight transferable skills, customer service expertise (which is valuable to have when your target role will involve direct client interactions), and teamwork or leadership abilities. You can also emphasize how you effectively handled cash and organized stock or inventory. This is a great way to show potential employers that you’re capable of carrying out your responsibilities in a professional setting.
However, the key is in describing your work experience as a server in a way that’s relevant to the company’s job description.
Here’s how:
Prioritize tasks that match the job requirements. Don’t just write about all the things you did as a server. Only write about what’s relevant to the job description. If it doesn’t showcase any transferable skills, leave it out.
Focus on achievements and positive recognition. Mention specific accomplishments, such as high customer satisfaction ratings, handling high-volume shifts, or training new staff. These should emphasize skills applicable to the job you’re applying for.
Quantify your experience. Same as previously mentioned, use numbers to specify tasks and outcomes, e.g., “handled an average of 50+ customers per shift.”
Showcase professional growth. If possible, highlight any promotions or increased responsibilities related to the skills required for your target role. This demonstrates your ability to grow and take on more complex tasks.
Tailor to the job description. Use keywords from the job description to describe duties, skills, and knowledge that align with the new role. For example, highlight “customer interaction” instead of “waiting tables.” Also, be sure to use relevant keywords.
What Makes Server Resumes Different
In short: the emphasis on hospitality experience and customer service skills.
Server resumes stand out by prioritizing transferable skills like multitasking and adaptability for fast-paced environments. Make it clear that you can serve customers under pressure by highlighting relevant hospitality experience and customer service skills. Demonstrate a deep understanding of food and beverage knowledge related to the specific type of work environment you’re applying for.
And beyond experience, employers want to see your impact.
Highlight both qualitative (e.g., positive reviews) and quantitative (e.g., increased sales) achievements from past hospitality roles. Quantify your accomplishments and responsibilities using numbers to prove you're a capable candidate who can make a positive contribution to their team.
Prioritize transferable skills
Server jobs aren’t just all about bringing food from a tray to customers. It requires a unique blend of abilities that go beyond simply taking orders and delivering food. Performing effectively under pressure, working well in a team, and maintaining composure are all transferable skills that are the recipe for success in a server role.
What this means for you:
Give specific examples of how you applied transferable skills successfully in a similar hospitality setting. Quantify the outcome to showcase your impact and reiterate your capabilities.
Focus on skills and knowledge that the employer cares about the most, not just the abilities that seem applicable to all server roles. And again, highlight how you applied these skills. Don’t just list them in the skills section.
Highlight customer service skills
Customer service is at the heart of every server role. Your ability to create an exceptional dining experience directly impacts customer satisfaction and repeat business. Demonstrating exceptional customer service skills on your resume shows potential employers that you have what it takes to keep their patrons happy and coming back.
What it means for you:
Emphasize positive customer interactions by writing about how you handled customer inquiries, resolved complaints, or went above and beyond to improve the dining experience.
Tailor your examples to the restaurant type. Fine dining requires different customer service skills than a casual sports bar. Highlight relevant examples specific to the type of restaurant you're applying for.
Focus on relevant hospitality work experience
Like all other resumes, you’ll be checked for hands-on experience. This means seeing whether you have any background in dining establishments and specific duties like taking orders and food delivery.
What it means for you:
From working as a bartender and barista to a volunteer food runner, all experience as a server is valuable. So, include details that give context to your experience, such as the size of the establishment, average number of customers served per shift, or the complexity of the menu. For example, “Successfully managed service for up to 200 customers per shift in a fast-paced, high-volume restaurant.”
Emphasize key achievements related to your target role. For instance, when applying for a fine dining server position, highlight your track record in successfully upselling customers due to your expertise in food and beverage pairings.
Make it clear that you have strong food and beverage knowledge
Employers want candidates who can confidently answer customer questions, make recommendations, and help ensure all standards are met. Not knowing your stuff can lead to dissatisfied customers, mistakes in orders, and a lack of trust.
What it means for you:
Showcase your familiarity with various menus, including ingredients, preparation methods, and potential dietary restrictions. You could write something like, “Memorized a diverse menu featuring over 50 items to guide guests with special dietary needs, accommodating gluten-free, vegetarian, and vegan requests with ease.”
Share examples of how you gave recommendations to customers. This makes it clear that you have in-depth knowledge of the menu and can enhance the dining experience by providing personalized suggestions that meet customer preferences.
Highlight any training and certifications you've received that demonstrate your expertise in food safety, alcohol service, handling special diets, and knowledge of seasonal menus or specials.
Prove that you can work effectively with a team
You’ll be expected to cooperate with kitchen staff, fellow servers, and management. Therefore, showing that you’re a team player is vital.
What this means for you:
Describe how you worked with others to achieve common goals and overcome certain problems.
Emphasize instances where clear and effective communication with team members led to improved service.
Mention any leadership or management responsibilities that you carried out. An example of this could be leading a team meeting.
Bonus Resources for Servers
If you’ve been having trouble securing a server job position even after following all the steps, chances are that the competition is tough. Keep applying and tailoring your resume to the organization’s hiring requirements, and it’ll only be a matter of time until you land an opportunity.
But if you want to spice up your future resume by going the extra mile to develop your skills, check out some of the resources below.
The NRA is a well-known and reputable organization that offers resources, certifications, and networking opportunities for restaurant professionals, including servers.
Although this is geared towards chefs, the ACF still offers helpful resources and certifications that are relevant to servers. This includes food preparation methods and ingredients.
This is most relevant to those of you applying for roles in cafés. You’ll not only find some pretty insightful blog posts here, but you’ll also find online coffee courses from experts.
This is a specific foundation within the NRA that focuses on education and workforce development. They provide online courses and programs to prepare you to work in the restaurant and hospitality field.
Explore online courses on food, beverage, and nutrition. You can also find courses on relevant skills like communication and management. These can help prepare you for your new role as a server and make your resume look good.
I’d suggest checking out courses on soft skills like communication and leadership. These are beneficial for lots of different job positions, not just servers.
Never feel like you’re in this alone—use this Subreddit to connect with other servers, share experiences, and learn from one another.
Summary
Here’s a summary of how to write a server resume:
Add your contact information to the resume header. The essential details here are your name, location, email address, and phone number.
List jobs in reverse chronological order in your work experience section. Add the job title, company name, location, and dates of employment. Underneath, write bullet points describing key responsibilities and achievements that demonstrate your level of skills and knowledge as a server. Use action verbs and quantify tasks and results using metrics.
Put your academic achievements in the education section. Start with your highest qualification first, working your way down. You can also mention any specific courses completed and certificates earned here.
Make a concise, organized list of essential skills for a server role that also matches the job description in the skills section.
Add other resume sections to showcase relevant skills and knowledge.
Either write a resume objective or summary section. For a resume objectives section, establish how your goals align with the organization’s mission and how you can add value. For a resume summary section, outline your professional background and immediately make it clear that you have the skill set and experience employers are looking for in a candidate.
Finally, proofread your resume and make sure the formatting is consistent and professional.
Follow all the steps discussed in this guide, and your server resume is good to go!
Above all, hiring managers check your resume to see if you have experience in hospitality. So, double down on emphasizing customer service and teamwork skills.
FAQ
What keywords should I use on my server resume?
The best keywords for your resume depends on the job description. Use the words and phrases from the job description labeled as key requirements. Mention the skills, experiences, and qualifications that hiring managers are looking for. Examples of such terms might include “customer service,” “multitasking,” “team collaboration,” “food and beverage knowledge,” “menu recommendations,” “conflict resolution,” “POS systems,” “order accuracy,” “table management,” “up-selling,” “sanitation standards,” and “fast-paced environment.”
How to tailor my server resume to the job description?
Tailor your resume for a server position by highlighting specific skills, experiences, and accomplishments that match the job description. Write about these in the context of previous roles. Quantify tasks and achievements to show measurable impact. For example, let’s say the job description states that they’re looking for someone with excellent customer service skills and the ability to handle high-volume shifts. You could write, “Provided exceptional customer service in a busy restaurant, managing up to 20 tables during peak hours and consistently receiving positive feedback, resulting in a 20% increase in repeat customers.” This makes it clear as day that your resume aligns with the employer’s needs and positions you as a strong candidate.
What’s the most common mistake on server resumes?
Failing to quantify achievements and contributions is the most common mistake for server resumes. Most candidates in this field have experience as a server, but never write about tangible results they’ve helped an organization achieve.
What skills do I need to get a server job that pays more?
Focus on developing exceptional customer service skills. Communication, leadership, and management skills will also give you a competitive advantage. You should also deepen your knowledge of food and beverage pairings. Plus, aim to obtain more relevant certificates and qualifications. Additionally, consider applying for server positions in high-end environments. A luxury restaurant and hotel, for example, would likely pay more than a fast food restaurant.
Which resume format is the best for server resumes?
The best format for server resumes is the reverse-chronological format. This allows you to put your most relevant experience as a server first. It also helps emphasize your career progression into the hospitality industry, making it easy for employers to get an overview of your accomplishments in previous positions and the skills developed.
How do I write about my work experience as a server on a resume for a career change?
Describe key achievements during your time as a server that highlight transferable skills and the impact you made on a previous organization. Begin with an action verb to describe a task, followed by the results achieved. Quantify your successes and duties carried out. Tailor your description to align with the target job description. Showcase how your background as a server has prepared you for the transition.
Content-focused formatting
ATS resume templates for a modern resume
Professional, clean, effective. These templates get your message across, no matter your industry or experience level.
Standard Format
Ultimate readability and well-organized layout. Highlights what matters the most. A safe pick for all jobs across all industries.
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Rezi is an awesome AI-based resume builder that includes templates to help you design a resume that is sure to check the boxes when it comes to applicant tracking systems. This is a great jumping off point to kickstart a new resume.
Ashley Stahl
Career Contributor
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Some difficulties that I faced when creating a resume, initially was formatting. Another feature that I've actually found myself using more often than I expected was the professional resume reviews. Other options that I tried in the past, some like, free alternatives. Some of them wouldn't let you say your resume or came with some unexpected strings, but Rezi is super upfront and continues to improve over time. I've recommended Rezi to several of my friends and colleagues who will continue to do so. I just love this product so much.
Not a paid promo. I've been looking for a change of jobs for almost a year. Got a few calls, but nothing what I wanted. Updated my CV through Rezi, the second call I got was from an MNC and something I was looking forward to. And here I am, completing my second month at the new place. I checked with my HR how she found me - it was through the Rezi cv (I had to check because I used to apply with my old CVs as well)Thank you, Rezi. Thank you, Jacob! Yes the UI, formatting, keyword suggestions etc are all great but the best of all - dedicated customer service.
... I created a few primary versions of my resume and then would copy them and use Rezi to suggest content for each job description. Rezi was helpful by comparing my resume to the job description and making suggestions for extra keywords. Using Rezi for this instead of doing it myself reduced my time per application from 1-2 hours down to 15 minutes. The response I got from applications with targeted resumes and cover letters using Rezi was high.
Rezi has been instrumental in a job search I've participated in in two specific instances. Number one, as my own personal resume customization tool. Searching through thousands of different job descriptions as an MBA student, Rezi really helped me reinforce my resume or customize my resume for the job descriptions I thought were most important. And was a great support tool on top of what I already received as a part of a full time MBA program.
UI: Firstly, the UI is a breeze. It's real fun to use, and what I like most is the fact that the application divides your resume into different sections, and you get to work on each section at a time. Psychologically, this helps you alleviate anxiety and just work on one thing at a time. Formatting: Trying to format your resume on Google Docs or MS Word or even Latex can be a hassle more often than not. REZI.AI does your formatting like a charm. There's a handful of nifty features like the auto-tune (which automatically adjusts stuff), borders, accent colors and others. ATS Scoring: This is perhaps the USP of REZI. You can target a resume for a job description and view the score corresponding to that particular application.
I've used many different resume building webistes, all of them ended up wanting more and more money. Rezi on the otherhand has the lifetime option which allows a good taste of what it could do. But overall it is nice and clear what I am supposed to do and love the PDF download option. Not many templates but they are all simple and to the point. Thank you for creating and offering this as a service!
An AI resume maker helps you build a resume perfectly fit for the job you want. Top-notch AI resume builders are designed to speak the language hiring managers are looking for, increasing your chances of standing out in the crowd. It aligns your skills and experience with the job description effectively.
What’s the best way to use an AI resume builder?
To get the most out of an AI resume builder, either start from scratch or upload your current resume. Fill in as much detail as possible about your career and skills, and upload the job description you’re targeting. This personalization allows the AI to build a unique and tailored resume that’s bound to catch potential employers' attention.
Aren’t all resumes written with AI super similar?
AI-generated resumes can seem similar if you're not giving personalized inputs or if you're using basic prompts. Provide specific details about your work experience and target the job you’re eyeing. Use specialized AI tools instead of general chatbots to avoid robotic-sounding resumes and to ensure individual creativity.
Will employers know I used AI to write a resume?
Employers might think you used AI, but that’s rarely an issue. What they really care about is getting a well-written resume that showcases your skills and experiences accurately. A top-notch resume tailored to their needs will speak volumes more than worrying about AI involvement.
Yes, using AI to optimize your current resume is highly effective. You just need to upload your resume, share details about your career goals and the job you want, and let the AI refine everything to elevate your resume's impact and ATS compatibility.
How does Rezi tailor my resume to specific job descriptions?
Rezi uses a tool called the AI Keyword Targeting. This feature scans the job description to identify crucial keywords and naturally incorporates them into your resume, giving it the right focus without keyword stuffing.
What is the role of ATS (Applicant Tracking Systems) in the AI resume-building process?
ATS systems are software that many employers use to screen resumes. AI resume builders, like Rezi, are created to help you bypass these systems by ensuring your resume is ATS-friendly. ATS compatibility is a priority at Rezi to make sure your resume gets noticed by human eyes.
Can Rezi help with cover letters too?
Yes, it certainly can! Rezi creates highly personalized cover letters that match both your resume and the job description, boosting your application.
How can I ensure my AI-generated resume passes ATS scanning?
Stick with reputable AI resume builders, use clean and simple formatting, and ensure the right keywords are included. These steps help your resume glide through ATS scanning smoothly.
What should I do if my AI-generated resume feels too generic?
Ensure you provide enough personalized information about yourself to the AI tool. If it's still not right, explore a different AI tool until you get the customized feel you want.
Does Rezi offer industry-specific templates?
Rezi provides four base templates that can be extensively tailored. While some may work better for certain industries, these simple and timeless designs are created to fit a broad range of job positions.
Can I update my resume in Rezi as my career progresses?
Absolutely! With an active subscription, you can maintain multiple versions of your resume, including expanding on a "master" version to keep it up to date as your career evolves.
How secure is my personal information when using Rezi?
Your data is highly secure. We use encrypted connections, our platform has undergone professional security testing, and we adhere to strict data privacy regulations to protect your information.
What kinds of analytics or feedback does Rezi provide on my resume?
Rezi uses the "Rezi Score" system, assessing your resume against 23 criteria with actionable feedback. This includes formatting, keyword usage, phrasing, and alignment with best practices, ensuring your resume is in top shape.
Does Rezi provide support for users unfamiliar with resume-building technology?
Yes, we offer 24/7 support and human feedback on resumes, providing assistance to those new to resume-building tech.
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